San Francisco Human Services Agency

SFHSA provides the foundation for two City Departments, each with a unique role in supporting San Franciscans. Together we build well-being in our communities by offering programs that make children and adults feel connected, valued, and supported. From financial assistance to nutrition, health care coverage, employment, and protective services, our dedicated professionals are here to lend support for all in need. 

Vision
A San Francisco where everyone has the opportunity and support to achieve their full potential through all stages of life.

Mission 
At the Human Services Agency, we are committed to delivering essential services that support and protect people, families, and communities. We partner with neighborhood organizations and advocate for public policies to improve well-being and economic opportunity for all San Franciscans.

Values

• Work with Purpose: We see each day as an opportunity to provide quality services that strengthen our communities, help those in need, and protect people from abuse and neglect. Treating people with dignity, empathy, and respect is fundamental to how we work.
• Dedication to Discovering What Works: We harness innovative thought and action to help transform people’s lives. We test new ideas, evaluate how we’re doing, and scale what works to improve our services.
• Policies for Good: We create and advocate for public policies that reflect the lived experiences and strengths of the people we serve. This broadens our impact to inspire lasting and empowering change for San Francisco and beyond.
• Advancement of Diversity and Racial Equity: We are committed to a culture of inclusion where our differences are celebrated. Everyone should have what they need to thrive -- no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. We are committed to combating systemic racism and advancing racial equity in all aspects of our work.
• Strength in Partnership: We are dedicated to working together as an agency and with organizations that help further our mission and deepen our connections to the community. Through collaboration, open communication, and thoughtful exchange of ideas, we help San Franciscans achieve greater potential.
• Act with Integrity: We build a foundation of trust with the public and people we serve by upholding strong ethical standards and respecting confidentiality.

Our impact
Each year, SFHSA's 2,400-trained professionals connect more than 225,000 San Franciscans to 60+ essential services. We also fund partnerships with hundreds of community-based providers who share our mission and help extend our reach into the community.

SFHSA provides direct services at our nine locations across the City and, in some cases, in people's homes. We continuously assess community needs, design new programs, and advocate for better state and federal policies. With an annual budget of more than $1 billion dollars, we deliver dozens of publicly funded programs and work closely with all levels of government to achieve our mission.

Working at the San Francisco Human Services Agency

Join the Agency that helps 225,000 residents each year meet their needs for food, health, safety, education, and supportive care.

At the San Francisco Human Services Agency (SFHSA), you'll do meaningful work that improves the lives of San Franciscans while growing professionally in your field.

Work to Make a Difference
Racial equity is a core part of our work at SFHSA — benefiting both our staff and the people we serve. We welcome compassionate, mission-oriented people who are committed to positively impacting San Francisco children, families, and communities in a lasting way. To empower you in your work, we create an inclusive workplace that celebrates you for who you are.

If you’re seeking opportunities to grow, engage in dynamic work, and make a difference, then welcome to SFHSA.