Quest Diagnostics Incorporated is the nation's leading provider of diagnostic testing, information and services that patients and physicians need to make better healthcare decisions. Every employee represents an important part of the Quest Diagnostics team and each team member plays an integral part on our road to improving patient care.
It is no coinicidence that our vision begins with "dedicated people" because we believe that "satisfied employees yield satisfied customers which yield satisfied shareholders". This "satisfaction model" recognizes that our employees are the foundation upon which all future success is built and forms the basis for our "put employees first" policy. Surya Mohapatra, Ph.D., our Chairman and CEO, strongly believes that our people and their passion for the patients we serve are a driving force of our company. He stated:
"We are committed to three priorities company wide: patients, growth and people. Every business day more than half a million people and their families entrust us to tell their doctors whether they are healthy or ill. This is an awesome responsibility and one we take very seriously. Quest Diagnostics is all about people caring and about helping other people. Our vision — dedicated people improving the health of patients through unsurpassed diagnostic insights — is the source of our passion for the patient and the reason we come to work each and every day."
Our satisfaction model is reinforced in countless ways throughout the company, from posters and pins to awards and recognition. Other ways that the satisfaction model are reinforced are:
• Local Town Meetings that disseminate critical news and allow an opportunity for employees to ask questions or provide feedback.
• Local business unit events such as celebrations of employees' years of service, special activities such as Lab Week or customer service week, and celebrations relating to performance of particular business unit goals.
• The Open Door Policy provides employees a method to seek guidance and decisions up the management line if necessary, without recrimination.
• The company has a variety of channels that promote two-way communication such as "contact Surya" (emails directly to the CEO and chairman), and a variety of hotlines that employees can call with questions or concerns.
• Employee engagement is further solicited through our Employee Satisfaction Survey. The results are sorted and sent to each business unit so action plans can be created to address any areas that need to be improved. The action plans are closely monitored throughout the year, and have been instrumental in securing actual improvements in our employee satisfaction.
Medical Laboratory Scientist I - Erie, PA - Monday to Friday (Rotational Weekends) - 7:00am-3:30pm Are you intrigued by the science of the human body? Curious about state-of-the-art laboratory instrumentation? Looking to join a Fortune 500 ...
Phlebotomist I - Hackensack, NJ - Monday-Friday 10:00AM-6:30PM (Rotational Weekends) Quest Diagnostics is hiring a Phlebotomist I in Hackensack, NJ. This role is a hospital-based position at HUMC. Pay Range: $17.33+ per hour Salary offers a...
Lab Support Technician - Schaumburg, IL - Monday - Friday 3:00PM-11:30PM The Support Technician performs various technical and clerical functions, under the supervision of the supervisor or designee. Duties may include: order entry, process...
Phlebotomist III Site Lead - Indianapolis, IN - Monday to Friday Varied shift 7:00am-6:00pm *not including drive time (Rotational every 4th Saturday 7:00am-11:00am) **Proof of COVID-19 vaccination will be required - exemptions from vaccinat...
Lab Associate II - San Juan Capistrano, CA - Monday - Friday 5:00AM-1:30PM Department: Spec Chem - General - Clin Lab Thisnon-licensedpositionisaccountable forassisting withgeneral support for the laboratory, following all applicable polici...
Medical Laboratory Scientist I - Rockville, MD - Schedule varies (Rotational Weekends) *Proof of COVID-19 vaccination will be required - exemptions from vaccination requirement for medical and religious reasons will be considered if a condi...
This position requires you to have a state phlebotomy license. (Quest does not accept NHA licenses in CA, WA, NV). Phlebotomist I - Modesto, CA - Monday-Friday 8:00AM-5:00PM (Rotational Weekends) Pay Range: $18.60 - $21.40 / hour Salary off...
Phlebotomist I - Medina, OH - Monday-Friday 7:30AM-4:30PM (Rotational Weekends) Pay Range: Minimum of $18.05+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where...
This position requires you to have a state phlebotomy license. (Quest does not accept NHA licenses in CA, WA, NV). Phlebotomist I - Folsom, CA - Monday to Friday (Rotational Weekends) - 8:00AM-5:00PM Pay Range: $19.65 - $22.60 / hour Salary...
Senior Service Solutions Representative - Tampa, FL - Monday - Friday 8:00AM-5:00PM Responsible for managing the relationship with the commercial team, clients, and internal staff forassigned accounts to ensure they receive high-quality ser...