San Francisco Public Utilities Commission

We are the San Francisco Public Utilities Commission, a dedicated team of your neighbors who support you with essential services: drinking water, green power, and wastewater management.

We provide quality drinking water and wastewater services to the city of San Francisco, wholesale water to three Bay Area counties, and green hydroelectric and solar power to our municipal departments. We strive to work in harmony with environmental and community interests, and we are dedicated to protecting and sustaining the resources entrusted to our care. We are widely recognized as a national leader for excellent service, stewardship, and innovation. Our team of 2,300 people strives to work in harmony with environmental and community interests, and we are dedicated to protecting and sustaining the resources entrusted to our care.

Our Mission and Values

We Are Here to Serve You
Our core mission is to provide our customers with high quality, efficient and reliable water, power, and sewer services in a manner that is inclusive of environmental and community interests, and that sustains the resources entrusted to our care.

We value sustainability as a fundamental business principle, showcased through the adoption of an agency-wide strategic sustainability plan to ingrain the values of a sustainable future into our agency’s core processes. Most importantly we value our workforce and community as reflected in the core values adopted by our organization:
 

• Service: We focus on customer satisfaction, health and safety
• Excellence: We strive for personal and professional excellence. We recognize exemplary performance as we seek continuous improvement
• Trust: We act with honesty, integrity and fairness
• Respect: We understand and appreciate the inherent value of our staff, customers, and community
• Teamwork: We support a cooperative work environment. Our team is strengthened by the diversity and contributions of its members.
• Equal Opportunity: We provide opportunities to all staff to contribute and reach their potential. To achieve this, we must be a learning organization.
• Communication: We listen and communicate honestly and openly.
• Stewardship: We responsibly manage the resources entrusted to our care.
• Safety: We take the health and safety of all of our employees seriously and strive to maintain a safe work environment at all times.