Salesforce CRM Developer

The University of Southern California (USC), founded in 1880, is in the heart of downtown L.A. and is the largest private employer in the city of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which comprises the faculty, students, and staff that make the university a prime place to learn, grow, and succeed.

University Advancement is seeking an experienced Salesforce CRM Developer to join its team. This role is focused on designing, developing, and maintaining Salesforce applications and integrations that support University Advancement business processes. The Salesforce CRM Developer will work to translate requirements into scalable, maintainable technical solutions while ensuring system performance, data integrity, and an exceptional user experience.

University Advancement is committed to non-discrimination and equal opportunity for all, where all advancement staff and our stakeholders have the opportunity to connect, belong, and grow while supporting the University of Southern California's mission, values, and goals.

This is a hybrid position under our current work arrangement plan, with the expectation of on-site presence in our downtown Los Angeles office.

Responsibilities

• Designs, develops and tests Apex classes, controllers, triggers, and batch jobs to support business logic and automation.

• Builds and maintains Lightning Components (Aura/LWC) and Visualforce pages to enhance the user experience.

• Integrates Salesforce with external systems using APIs, REST, and SOAP web services.

• Maintains and optimizes existing Salesforce functionality.

• Participates in code reviews, ensuring adherence to best practices and scalable/maintainable design.

• Supports data management activities, including bulk data loads, deduplication, and integrity checks.

• Collaborates with administrators, business analysts, and other stakeholders to translate business requirements into technical solutions.

• Troubleshoots and resolves production issues related to Salesforce applications.

• Develops and maintains clear technical documentation for code, configurations, and system design.

• Stays current on Salesforce platform updates and recommends improvements or optimizations.

Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

Minimum Qualifications

• Bachelor's degree in computer science, engineering, or other technical area degree. Combined experience/education as substitute for minimum education.

• Five or more years of Salesforce development experience with tools and techniques including: Apex, triggers, controllers, SOAP and REST APIs, JSON, SOQL, etc.

• Database management skills using Microsoft SQL Server, Oracle, Salesforce or other cloud databases

• Strong analytical and problem-solving abilities with a mindset for troubleshooting and optimization

• Excellent interpersonal and communications skills

Preferred Qualifications

• Seven years or more of experience

• Salesforce Platform Developer I certification strongly preferred. Platform Developer II is a plus

• Experience with Git Hub or other Dev Ops or CI/CD tools

• Experience leveraging AI-assisted tools to streamline development workflows

In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, community, well-being, open communication, and accountability.

Required Documents and Additional Information

Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.

The annual base salary range for this position is $130,000 - $135,000 per year. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

To support faculty and staff well-being, USC provides benefits-eligible employees with a broad range of benefits and perks to help protect their and their dependents' health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC's comprehensive benefits here.

Minimum Education: Bachelor's degree, Combined work experience and education as equivalent Minimum Experience: 5 years Minimum Field of Expertise: Relevant work experience providing strong technical knowledge of programming and analysis, and senior or lead experience.

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