New

Front Desk/Concierge, Part-Time

Morrocroft Place - FirstService Residential
United States, North Carolina, Charlotte
Sep 13, 2025
Position: Front Desk/Concierge, Part-Time Position Summary: The front desk/concierge person works independently, and without direct supervision. Possesses strong communication, telephone and customer service skills. Detailed oriented and able to multitask. Meets and greets residents and guests; checks service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Skills and Qualifications: Lifting, surveillance skills, ability to deal with uncertainty, judgement, objectivity, dependability, emotional control, integrity, safety management, professionalism and reporting skills. Primary Job Responsibilities: Demonstrates excellent customer service, communication and time management skills. Monitors Emergency Response System. Greets and directs residents, guests and invitees. Responds to emergency situations in a timely and efficient manner. Monitors and controls access to the building. Maintains daily logs, records and forms. Resolves and follows-up on all requests/complaints/concerns. Maintains a safe and secure environment throughout the building/property. Follows safety procedures and maintains a safe work environment. Other duties as required. Shift: Thursday, Friday and Saturday 7: 30pm – 3: 30am recblid b93a3n5432vux842wdtslc7r8i69ad