Customer Service Representative

If you enjoy being part of a team and thrive on meeting customers needs in a fast-paced call center environment, this is the job for you! We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Representative (CSR). In this role, you will be responsible for providing prompt, courteous assistance to subscribers of the Frederick News-Post and other affiliated publications. CSRs handle customer inquiries and concerns via phone, email, or in person, ensuring each customer receives high-quality service. The role may require working on weekends, depending on scheduling needs.To be considered for this position, candidates must possess a high school diploma or GED. Strong verbal and written communication skills are essential, along with the ability to collaborate effectively with team members. Basic math skills and proficiency with calculators for processing payments are also necessary. Prior customer service experience is a plus but not required.To apply, please email jobs@newspost.com . We are an Equal Opportunity Employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to creating an inclusive environment for all employees.

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