Obituary Advisor - Sales Ops

Join Our Team as an Obituary Advisor!

What's This Role All About?

As an Obituary Advisor, you'll be the compassionate voice on the other end of the line, helping families and funeral homes place obituary notices in both print and digital formats. You'll juggle deadlines, emails, and phone calls like a pro-all while making a meaningful difference during life's most important moments.

What You'll Be Doing

• Entering ads into our Wave2 system (don't worry, we'll train you!)
• Answering phones and emails with empathy and professionalism
• Placing obituaries in print and online-accuracy is key!
• Managing multiple inboxes like a multitasking wizard
• Collaborating with teammates and clients alike
• Tackling a few admin tasks to keep things running smoothly
• Working weekends (Saturday + Sunday) with weekday hours too

What You Bring to the Table

• A warm, friendly voice and a heart for helping others
• A knack for spelling, grammar, and attention to detail
• The ability to type 40-45 wpm (bonus points if you're faster!)
• Comfort with Microsoft Office (Outlook, Word, etc.)
• A self-starter attitude-you take initiative and get things done
• Stellar communication skills (written and verbal)
• A desire to grow your career in media and marketing
• 1+ year of experience in customer service or admin support is a plus!

Why You'll Love It Here

You'll join a passionate, supportive team that knows how to work hard and have fun. We offer flexibility, remote work, and the chance to be part of something meaningful. When our clients win, we win-and we'd love for you to be part of that success.

#LI-REMOTE

#LOCAL iQ

#LI-LL

The base hour rate for this role will range between $12.00 and $15.00 per hour. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.

recblid i1qc2m30evnda2lq56qlcf3u09vfau