E-Government Services Analyst (Hybrid Eligible)

E-Government Services Analyst (Hybrid Eligible)

$79,088.00 - $106,768.00 Annually
Full-Time
Job Number 25-00980
Information Systems Technology
Closing Date
6/29/2025 11: 59 PM Eastern

Minimum Qualifications

Why Chesterfield County
Join Chesterfield’s award-winning eGovernment Services team, where every conversation is an opportunity to transform how people experience public services online. We’re hiring an analyst who can work across both public-facing and internal employee-centered web platforms, who can help us improve how we communicate, collaborate and serve the community.

What You’ll Do

• Maintain and improve website content with a focus on digital experience, usability and accessibility
• Collaborate with teams across the organization to solve problems and deliver better digital services
• Provide both strategic recommendations and hands-on support for digital content and platforms
• Help departments write, organize and present information clearly and effectively
• Contribute to digital accessibility efforts, including document remediation and audits
• Lead or assist with training, workshops and discovery sessions
• Support and enhance Share Point sites, Teams environments and M365 collaboration tools
• Assist with automation and process improvement using M365 tools
• Perform other work as required

Knowledge, Skills and Abilities

• Bachelor's degree in information systems or related field and five years of working experience with a minimum of three years of experience working with M365 platforms or supporting public web content; or an equivalent combination of training and experience.
• Familiarity with web content management systems and digital accessibility standards (WCAG 2.1)
• Experience with Microsoft 365 tools, especially Share Point and Teams
• Strong communication skills and the ability to explain complex tools in simple terms
• Ability to work independently and collaboratively in a fast-paced environment
• Curiosity, adaptability, and a focus on continuous learning and problem solving
• Experience with Adobe Creative Suite, online forms and user-centered design

What Sets You Apart

• Strategic thinking with the ability to exercise independence and sound judgment.
• Demonstrated ability to continuously learn and devise solutions in a service-oriented environment, adapting to evolving requirements and objectives. 
• Passion for public service and engagement, with a strong desire to make a difference in the community.

Career Development and Work Environment

• This position is part of an approved Career Development Program (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications and experience.
• Enjoy a flexible hybrid work environment, allowing for a balance of in-office collaboration and remote productivity.

Additional Requirements

• Must maintain personal mobile technology as a condition of employment.
• Pre-employment drug testing, FBI criminal background check, and education/degree verification required.
• This position is subject to working in high security areas governed by the US Department of Justice’s “Criminal Justice Information Services (CJIS) Security Policy” and therefore requires successfully passing a more stringent criminal background check. Must be a US citizen or have been a lawful resident of the US for the past ten consecutive years. 

Shift

Monday - Friday; 8: 30 a.m. - 5: 00 p.m.

Work Location

Information Systems Technology