Customer Engagement Specialist

Merchants Bank, Winona, is seeking a Customer Engagement Specialist. Shifts will vary between 7: 15am-6pm Monday through Friday and a Saturday morning rotation.  This full-time position will be 40 hours/week.

Duties involve providing support to our external and internal customers when they use our digital channels of online banking, mobile banking, debit cards and bill payments.  This position will have telephone customer contact daily and will require tact, courtesy, and a genuine desire to serve others.  Must be capable of applying effective problem solving, resolution and call handling techniques in serving customers. Must have proficient knowledge of personal computers, mobile devices, and applications.

Please click on Apply Now or apply in person at Merchants Bank, Winona (102 E 3^rd Street). Questions can be emailed to hr@merchantsbank.com. Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

recblid mns3wrrr74jc98hweuuza78leiv81n