National Account Manager

CCB's core values are passion, accountability, trust, humility, integrity, and growth-focused.

This is a sales role; you do NOT need industry experience to be successful.

If you personally don't align with CCB's core values, please don't apply. We want people who can thrive here, and we aren't for everyone.

If you're ambitious, competitive, coachable, and aligned with our core values--we want to talk.

Duties and Responsibilities of the National Account Manager include the following. Other duties may be assigned.

1. Proactively hunt for new business daily. 50 outbound touches per day through calls, emails, and LinkedIn messages.
2. Handle current client(s) requests, issues, purchases, returns, etc., in a timely manner. Response time via either phone or email should never exceed 3 hours. 
3. Handle online orders and lead handoffs in a timely manner. Response time via either phone or email should never exceed 3 hours. 
4. Proactively offer all CCB’s products and solutions to the current client base through email and phone conversations.
5. Create, update, and maintain all client information in the CCB CRM database.
6. Track renewals for territory.
7. Cover for co-workers on an as-needed basis.
8. Set margin percentage(s).
9. Determine where to purchase products based on price, availability, support, etc.
10. Must complete Deal Registrations or vendor rebate programs if an opportunity/project meets vendor requirements to qualify.
11. Provide an updated pipeline and report on new client acquisition every week.
12. Pass training goals/curriculum (learn new products and technologies) set by the VP of Sales & Marketing or Team Lead in a timely manner.
13. Proactively develop relationships with top new customers via phone, email, and in-person visits (when necessary).
14. Conduct customer setup(s) in a timely manner, providing client documentation to the proper internal resource (your manager will give further instructions on this process).

Salary/Compensation: $45,000 - $150,000 per year plus commission

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