Lead Enterprise Applications Engineer

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Lead Enterprise Applications Engineer

Location(s): Atlanta, GA

• Oversee enterprise applications, proactively identifying potential issues and implementing solutions to minimize disruptions.
• Perform regular maintenance, including patching, upgrades, and monitoring application environments.

• Diagnose and resolve complex break-fix issues, ensuring minimal downtime and maintaining application health.
• Act as a lead responder for Priority 1 incidents, driving resolution and communication with stakeholders.
• Leverage tools like New Relic to monitor application performance and generate actionable insights.

• Own, drive, and provide status updates for strategic projects across the portfolio.
• Collaborate with cross-functional teams to ensure successful transitions from project delivery to operations.

• Assist teams in designing and delivering innovative application features and solutions.
• Contribute to automating operational tasks.

• Provide mentorship and guidance to team members, fostering a culture of collaboration and excellence.
• Demonstrate strong communication and interpersonal skills to effectively engage with peers, leaders, and stakeholders.

• 8+ years of experience in enterprise applications engineering or a related role.

• Advanced proficiency in Power Platform, WordPress, and server/systems administration (Windows and Linux).
• Proven experience handling Priority 1 incidents and operational break-fix issues.
• Strong understanding of monitoring tools like New Relic.
• Ability to prioritize tasks effectively in a dynamic and fast-paced environment.
• Exceptional problem-solving, communication, and collaboration skills.
• Leadership experience with a demonstrated ability to mentor and guide teams.