Service Coordinator

Are you a Service Coordinator looking to join one of the top companies in the Manufacturing industry?

Are you looking to further your career and grow?

Do you have experience with Microsoft Office and business software systems (SAP)?

If you answered yes to those three questions, then apply today!

Acara Solutions seeks highly qualified candidates to work hybrid with our client in Cypress, CA. Interested?

Here's what you'd do:

• Support, inform, prioritize, and coordinate activities and resources across branch offices and the Digital Service Center.
• Act as the primary point of contact for service customers to ensure expectations are met.
• Handle incoming service requests via phone or email, resulting in a service work order and scheduled or dispatched personnel.
• Schedule resources to support standard service agreements.
• Handle decisions regarding the scheduling and movement of resources and material based on the nature of service calls, urgency, contractual obligation, and availability.
• Ordered and tracked parts and subcontractors, supporting maintenance plans and service calls using the service platform.
• Evaluate time-and-material (T&M) service orders for completed costs and scope of work and process invoices by standard billing practices.
• Proactively follow up with customers after service is completed to ensure a high level of satisfaction with the quality of work.

Here's what you'll get:

Pay: $30/hr.

Hours: 40 hours/week (1^st Shift).

Length: Temp (6 Months).

Sounds like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• High School Diploma or GED.
• Minimum of 2 years experience with Microsoft Office and business software systems (SAP).

• Minimum of 1-year experience in a customer service role or admin role.
• Organizational and interpersonal skills.
• The ability to read and understand customer service contracts.
• Verbal and written communication skills in English.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be needed to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire.