Service Manager

PT Holdings LLC
United States, Tennessee, Knoxville
2315 Sycamore Drive (Show on map)
Mar 01, 2025
Description Position at FESCO Service Manager 2315 Sycamore Dr. Knoxville, TN 37921 Salary Range: $70,000-$75,000 per year, depending on experience. POSITION SUMMARY: The Service Manager is a highly motivated individual who is passionate about business improvement with proven management experience in developing and maintaining a cohesive team. The Service Manager role will serve as a leadership capacity for a major commercial food service equipment repair company. Ideal candidates will have 3-5 years of Leadership experience, knowledge of P&L, and a strong record of employee retention. ESSENTIAL FUNCTIONS: (Essential functions may include, but are not limited to, the functions listed below) Field service management, scheduling, and dispatching. Developing personal relationships with equipment dealers and manufacturer's representatives. Promotes and secures PM sales, and directly manages key accounts. Control costs Monitor emergency service calls Follows safe work practices and accident prevention procedures. Ensures that staff members are trained and understand rules and procedures relating to health and safety. Develops and maintains a productive work team by utilizing programs for hiring, training, and professional development. Performs any other duties as assigned by the VP of Service Operations. MINIMUM QUALIFICATIONS: 3-5 years or more of successful profit center management experience Previous experience in field service, facilities maintenance, or related industry management experience. P&L experience Must possess excellent: Customer service skills Administration and Management skills Operational Accounting knowledge Technology and Engineering knowledge Production and Process knowledge Sales and Marketing experience and/or knowledge Mechanical & Technical knowledge/understanding Analytical skills Communication skills Documentation skills Complex Problem-Solving ability Valid Driver's license and driving record that aligns with our safety standards. Must be at least 18 years of age. PHYSICAL DEMANDS: Normal office environment Occasional light lifting of office equipment, supplies, and boxes Frequent sitting with occasional walking and standing Requires dexterity on use of fingers for the operation of computers and other office equipment. About FESCO: FESCO is the premier provider of equipment service for the foodservice industry. With more than 30 years of dedicated service, we know foodservice inside and out. Our vision is to be the most reliable source of service management solutions for the foodservice industry. Let us know if you want to be part of our team! To learn more, please visit us at: https://www.fesco-tenn.com/ FESCO welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status. FESCO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. FESCO is a division of Unlimited Service Group "All Unique All United .