Claims Clerk

In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.

Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization whether it's on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations.

We are seeking a detail-oriented Claims Clerk to provide administrative support to our claims managers. The successful candidate will assist with document management workflows and handle medical bill payment tasks efficiently. This role requires excellent organizational skills and the ability to work collaboratively in a fast-paced environment. If you are proactive and reliable, we'd love to hear from you!

Essential Duties:

• Collect and distribute large volume of incoming mail
• Scan large volumes documents
• Indexing large volume of documents
• Managing Risk Support ticket system for incoming emails that includes incoming faxes and phone messages
• Process claims payments
• Providing reports based on requests
• New claim file intake and set up
• Completing first reports of injury and forwarding to appropriate recipients
• Update claim systems based on requests from internal and external customers
• Complete Department of Labor forms timely as requested
• Work with outside agencies based on requests
• Assist the Disbursements Analyst with payment batches
• Sorting and mailing special requests documents via UPS & USPS
• Screen new contact setups with current applications

Minimum Qualifications:

• High School Diploma or GED equivalent
• 2+ years of general office environment experience

Preferred Qualifications:

• Proficiency in Microsoft office
• Excellent communication skills both verbal and written
• Well organized, high attention to detail
• Critical thinking skills
• Ability to work efficiently and resourcefully with minimal supervision

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.

Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

If you require additional information about our comprehensive data privacy policy (https://www.portsamerica.com/assets/pdf/CCPA Employee Compliance Notice.pdf), we invite you to contact us via email at human.resources@portsamerica.com. Our dedicated team at Ports America will be pleased to address any specific inquiries or concerns you may have regarding the handling, protection, and security of your data. We are committed to ensuring the utmost privacy and confidentiality of your personal information and will gladly provide you with the necessary details to help you better understand our practices and protocols.