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UPG Counter Sales Associate

Johnson Controls, Inc.
sick time, 401(k), employee discount
Feb 28, 2025

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.Join our winning team and pave the way for a bright future.With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer:

  • Competitive Pay
  • Paid vacation, holidays, and sick time.
  • Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.
  • Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
  • Encouraging and collaborative team environment.
  • Dedication to safety through our Zero Harm policy.
  • JCI Employee discount programs (The Loop by Perk Spot).
  • Check us out: A Day in the Life of the Building of the Future - https://youtu.be/pdZMNrDJviY]

What will you do:

He/she will process customer orders, expedite shipments and be a key point of contact for customer inquiries on orders, availability, shipping schedules, and service operations. You may also assist the Territory Managers in sales support (identifying programs, promotions, products, etc.).

How you will do it:

  • Enter customer orders and assist in, or handle, order fulfillment, expediting and/or changes to existing orders or projects.
  • Advise customers and Territory Managers on pricing, availability, and follow through with order to deliver.
  • Process customers return documents, warranty claims, and/or order entry for customer and Territory Managers.
  • Assure complete bills of material are shipped on customer orders.
  • Assist in ordering parts to assure availability and assist in maintaining adequate direct workflow among Counter Associates.
  • Other duties may be assigned.

What we look for:

  • High School diploma or equivalent combined education and experience.
  • Minimum 2 years' experience in related field.
  • Proficiency in a Windows operating environment.
  • Strong interpersonal skills and decision-making abilities.
  • Effective professional communication and organization skills.
  • Ability to use manual or computerized systems for order entry, invoicing, data application and equipment selection.
  • Willingness and ability to learn and adapt in a fast-paced environment.

Preferred

  • Product familiarity and/or HVAC experience.

HIRING HOURLY RANGE: $20.29-$30.53 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers

JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued. We believe in investing in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong emphasis on safety and a commitment to sustainability, JCI employees play a crucial role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.

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