Deposit Account Services Intern

Position Title:

Deposit Account Services Intern

FLSA Status:

Non-Exempt, Full-time

Reports to: Deposit Account Services Manager

& Deposit Account Services Assistant Manager

Location:

Tyler Operations

Summary of the Job: Performs various duties related to day 1 and day-2 processing for deposit accounts.

Essential Functions:

• Assists with annual dormant account review, identifying accounts that will be escheated to the State of Texas, including safe deposit box contents.
• Process account requests received through confirmation.com.
• Complete Verification of Deposit requests (VODs)
• Complete customer research requests
• Research archived account documents and determine if additional historical data is needed
• Reviews stop payment journal (day 2)
• Scan account documentation.

Additional Functions:

• Perform routine duties with minimal supervision using standard practices or procedures in order to proceed alone at routine work; occasional work progress checked; work reviewed upon completion.
• Perform other duties as assigned.

Required Education/Experience:

• High School diploma or general education degree (GED) required.
• Must be currently enrolled in an accredited college or university seeking a degree.

Necessary Skills:

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Basic personal computer skills including electronic mail, word processing, spreadsheet, graphics, etc.
• Handle multiple tasks simultaneously.

Physical Activity/Dexterity:

• Manual dexterity sufficient to reach/handle items and work with fingers. Works with fingers and perceives attributes of objects and materials.

Physical Environment Demands:

• Must be able to remain in a stationary position 90% of the time.
• The person in this position needs to occasionally move about inside the office to visit other offices, conference rooms, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and telephone.
• Constantly positions self to operate on a computer.
• The person in this position frequently communicates with other people throughout each day. Must be able to exchange accurate information when conversing.

Working Conditions/Environment:

• Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
• Moderate noise (e.g. business office with computers and printers, light traffic).

Work Schedule/Hours:

• Monday through Friday; 8:00 a.m. - 5:00 p.m.
• Available for overtime as needed.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)