Clerk Transportation

Position Summary:

Presents a positive image to customers through courteous, on-time, and accurate deliveries of products. Communicates customer issues and concerns. Operates equipment in a professional and safe manner demonstrating attention to detail, safe work habits, working knowledge of equipment, and the ability to deal effectively with customers and the public. Must have a valid US or Canadian Drivers' license with no DOT or Transport Canada restrictions.

Essential Functions:

• Ensures safe, accurate, efficient, and timely deliveries of products.

• Builds and maintains relationships with customers and peers, collaborating with management and sales representatives to ensure excellent customer service.

• Completes daily check-ins and driver logs accurately.

• Performs daily pre/post trip inspection of vehicles and equipment. Monitors temperature, reports mechanical issues or damages in a timely manner.

• Assists in routing dispatching, ensuring efficient delivery schedules and optimal route planning.

• Manages Penske reporting and invoices, maintaining accurate records and timely submission.

• Data entry and record-keeping: Responsible for entering transportation data into computer systems, such as shipment information, delivery schedules, and transportation invoices. Maintains accurate records of transportation activities and transactions.

• Monitoring transportation performance: Monitors transportation performance to ensure services meet the organization's needs. Tracks transportation metrics, such as delivery times, transportation costs, and customer satisfaction.

• Assisting with transportation compliance: Ensures transportation activities comply with local, state, and federal regulations. Maintains transportation records required by law.

• Assisting with transportation planning: Identifies transportation needs, researches options, and provides recommendations on providers and services.

• Identify the process or task: Identifies processes or tasks that require SOPs or training documents by observing current practices or consulting with subject matter experts.

• Develop the content: Develops content for SOPs or training documents, including step-by-step instructions and relevant policies, procedures, or regulations.

• Reviewing vendor invoices for accuracy: Reviews invoices to ensure they contain accurate information, including the invoice number, date, amount, and any applicable taxes or fees.

• Responsible for managing and maintaining transportation platforms that support the delivery of goods or services.

• Performs other duties as assigned.

Knowledge / Skills / Abilities:

• Ability to adhere to all safety/compliance regulations and procedures.

• Must maintain a professional appearance.

• Requires punctuality, problem-solving, and attention to detail.

• Ability to communicate effectively verbally and in writing.

• Ability to work independently and also function in a team environment.

• Must be goal-oriented with a positive "can-do" attitude.

• Ability to read, write, understand, and communicate in the English language.

• Ability to meet the physical demands of this job including lifting, pushing, pulling of products.

• Ability to quickly learn and adapt to new software and technology platforms.

Equipment / Tools / Technology:

• Google Applications

• Excel

• Documents

• New software platforms

• Continuous learning for new technology and upgrades