Title: Client Services Coordinator
Duration: 3+ months
Location: McLean, VA (Onsite)
Hours: M-F 8 am - 5 pm
Pre-Screening Questions:
- Can you describe your experience with marketing?
- Do you have real estate experience? Explain, if any.
Responsibilities:
- Ability to manipulate basic templates in PowerPoint and/or In Design preferred.
- Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
- Working with producers (vice chairmen level) and on surveys for different properties.
- Creating marketing materials, Excel spreadsheets, and tour books.
- Ability to write routine reports and correspondence and respond to common inquiries or complaints from clients, coworkers, and/or supervisors.
- Ability to effectively present information to an internal department and/or large groups of employees and calculate intermediate figures such as percentages, discounts, and/or commissions.
- Conducts basic financial analysis and provides general administrative support to an office or group of sales professionals.
- Ability to abstract a lease and comprehend, analyze, and interpret documents and solve problems involving several options in situations.
- Requires intermediate analytical and quantitative skills.
- Responsible for preparing proposals, presentations, and communication materials.
- Coordinates the distribution of internal and external marketing information.
- Gathers supporting documentation to complete voucher forms and process Brokers' commission payments while abiding by company accounting policies as well as local and national laws.
- Maintains brand, product, office, and client messaging and consistency by applying templates to produce marketing materials including flyers, proposals, tour books, maps, floor plans, and qualification packages.
- Reviews marketing material specifications and acts as a point of contact and liaison with centralized marketing, analysis, and research groups to coordinate the completion and submission of financial, marketing, and various client-specific property data to incorporate into customized property information packages.
- Organizes the preparation and production of customized, client-specific property information packages in response to Requests for Information (RFIs) and Requests for Proposals (RFPs).
- Coordinates complex on/offsite meetings and conferences.
- May schedule appointments, keep calendars, and arrange travel itineraries and meeting room reservations.
- Generates standard and ad hoc reports as required and assists with website updates (as needed).
- May coordinate advertising schedules and placement with the local centralized marketing group.
- Tracks collates, and maintains an inventory of marketing materials.
- Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines.
- Responsible for setting own project deadlines.
Required Skills:
- 3 years of experience providing administrative support to multiple or team of professionals; ability to determine and respond to conflicting priorities preferred.
- 2 years experience in the Real Estate industry.
- Requires knowledge of financial terms and principles.
- Need to be proactive with task management and time management.
- Great communication skills and must be able to work well with high-producing individuals with high standards.
- Need to handle reactivity well with the amount of requests that come through.
- Advanced skills with Microsoft Office Suite, internet research, and web publishing skills.
- Strong marketing knowledge is needed.
- Education: Bachelor's degree.
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