The Service Maintenance Technician - Inkjet is responsible for the maintenance of the inkjet presses and printhead/jetting modules in a customer manufacturing environment. The Service Maintenance Technician will interface with the customer and Kodak Field Service Technician. The focus of this position is on maximizing overall equipment effectiveness.
Job Duties:
* Perform system maintenance
* Ensure timely completion and recording of maintenance following established Standard
Operating Procedures (SOPs)
* Act as customer liaison to resolve customer issues
* Inform Kodak management of issues affecting product performance
* Build strong relationships with Kodak technicians and customers
* Assist Kodak Field Technician
Skills, Abilities and Competencies:
* Ability to learn, retain and apply new technologies, complex products, and technical/industrial
subjects.
* A working knowledge of PC operating systems and software applications and a basic
understanding of networking fundamentals.
* Analytical and problem-solving skills.
* Knowledge and application of electronics, and electromechanical skills.
* Effective use of business tools.
* Capable of working independently without direct supervision.
* Readiness to accept and adapt quickly to change.
* Excellent communication and listening skills.
* Exceptional interpersonal skills including patience, courtesy, tact, and discretion.
* Ability to work in a stressful environment while maintain and promoting a calm engagement with
customers.
* Ability to work as part of a team.
* High degree of self-motivation.
* Exhibits Kodak Core Values.
* Planning, organizational, and administrative abilities.
* Motivated to continuous self-improvement.
* Ability to effectively manage multiple tasks.
Education and Experience:
* Highschool degree or general education degree (GED) is required.
* Knowledge Digital Printing would be an asset
* Basic understanding of Color Theory would be an asset
* Solid understanding of electro-mechanical devices
Work Environment:
* Customer manufacturing with multiple KODAK Inkjet Presses and Printheads
* Must have and maintain a valid driver's license, passport, and other designated information.
Eastman Kodak Company
Feb 22, 2025