WHO WE ARE At Ghirardelli, we're on a mission to become a one billion dollar brand and beyond. We want to be every consumer's first choice of premium chocolate, and we believe we can do that through our products and the way we do business, which are all inspired by our brand commitment to Making Life A Bite Better. We are a company committed to both personal and professional growth and believe that each employee contributes directly to Ghirardelli's growth and success.
- Key Performance Metrics include:
- Managing store safety incidents in Sphera
- Reporting on training incidents, communicating cross-functionally and collaborating on plans to reduce incidents.
- Document and communicate safety training completion by all R&R team members through coordination with District Managers.
- Maintains education, understanding, and implementation of health, safety, and security requirements regarding R&R store operations and teams.
- Directly reports to the R&R division, with priority to the store team members and managers, and will have a high level of collaboration and accountability with the Ghirardelli Health, Safety, & Environmental, and HR divisions.
- Manages incidents in Sphera, including documentation, action plans, and following up/closing tickets.
- Sphera Training and Coaching - review with Managers and provide guidance
- OSHA standards - document operating procedures, validate reporting
- Workplace Violence plan updates - maintain plans by location
- Workplace Violence logs, security measures, and procedural documentation
- Quarterly Safety Meetings - research, create, and validate completion
- Safety Reporting - manage and update regularly to key stakeholders
- Security - physical systems, in-store management review and procedures
- Physical Safety Standards - procedural communication
- Health Safety Standards - procedural communication
- Responsible for organizing the training, communication, and investigations related to Sphera, Ghirardelli's safety and incident software.
- Responsible for coordinating with Ghirardelli Safety, Admin, and HR teams to plan the execution of projects, procedures, and communications related to the R&R store business regarding Health, Safety, and Security.
- Assists with training and communication planning and implementation for R&R store operations related to Health, Safety & Security. Tracks training completion.
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