INTAKE COORDINATOR

Apreva Hospice

Schedule: Tuesday- Saturday 10:00am-6:30pm

The Intake Coordinator has primary responsibility for the timely clearance of new referrals.

* Takes Infusion Therapy referrals from referral sources.
* Ensures that all intake forms are complete, clear and within Amerita's scope of service.
* Obtains authorizations and re-authorizations as required by payers.
* Enters patient demographic, insurance and authorization information into the computer system.
* Communicates with other departments regarding the status of referrals.
* Notifies patients/families regarding coverage and payment responsibilities.
* Understands which insurance companies have active contracts with Amerita.
* Ensures that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist.
* Maintains confidentiality of patient and proprietary information.

* High School Diploma/GED or equivalent required; Associate's Degree or some college preferred
* Minimum two (2) years of experience collecting referral information in the healthcare market
* Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies
* Knowledge of insurance verification and pre-certification procedures
* Understands the scope of services that Amerita can provide
* Strong verbal and written communication skills