IT Support Technician

NEXT Electric, LLC seeking full-time IT Support Technician in Waukesha, Wisconsin.

Job Summary

• Supports end users by navigating the IT infrastructure and relevant applications and collaborates with 3rd-party support providers.
• Configures new computers for employees and provides overview of basic software, hardware and peripherals device operations.
• Troubleshoots and resolves issues with PCs, local network, server, telephone and other IT platforms.
• Responds to requests for IT services, repairs, support, general inquiries or concerns.

Qualifications

• 1 or more years recent desktop support experience.
• Associate's Degree in Computer Science, Information Technology, or related field preferred.
• Proficiency in MS Office Suite (Outlook, Word, and EXCEL).
• Knowledge and experience with servers, networks, PC/printer maintenance, antivirus software, Windows OS, and MS Office.
• Ability to recognize and analyze technical problems.
• Strong written and oral communications, time management, organizational, attention-to-detail,, interpersonal, and customer service support skills.
• Ability to effectively communicate and explain technical needs and problems to provide solutions.
• Successfully pass pre-employment (post offer) background check, and MVR check when responsibilities require operating motor vehicles.

Company Overview: NEXT Electric, LLC, a partially-owned subsidiary of IES Commercial, Inc. - Commercial & Industrial Division of IES Holdings, Inc. ("IES") is an equal opportunity/affirmative action employer. IES is traded on the NASDAQ under the symbol IESC. Safety is Priority One - and our record shows it.

Benefits: A comprehensive suite of benefits are offered to all eligible employees and their families, including flexible medical/dental/vision options, life and disability insurance, paid leave, 401(k) retirement plan with company contribution, supplemental insurance options, discount programs, and competitive pay in addition to paid-time off.