Content Specialist

Location

Job Description:

Join Our Team as a Content Specialist at Gate City Bank!

At Gate City Bank, we're not just looking for team members - we're looking for people who share our commitment to excellence and innovation. We believe our investment in top talent sets us apart and ensures our customer receive the best customer service experience possible.

Why You'll Love Working Here:

• Competitive Pay
• Comprehensive Benefits:
  • All full-time team members, and qualified part-time team members are eligible for a variety of benefits, including, but not limited to:
    • Medical, dental, and vision insurance options.
    • 401(k) with dollar for dollar match up to 6%.
    • Paid Time Off and wellness benefits.
    • Additional compensation opportunities, including quarterly incentives.
    • All other benefits can be located at gatecity.bank/careers.
• Location: On-site at our Corporate Office in Fargo, North Dakota.

Why Gate City Bank?

At Gate City Bank, we're more than just a financial institution - we're a community-focused organization dedicated to leaving a positive impact. Gate City Bank empowers our team members to live out our mission. Here's why you'll love working with us:

• Make a Difference: We believe in giving back to our community through our Acts of Kindness including volunteerism and philanthropic giving. When you work with us, you're part of something bigger than banking - you're part of a movement to create positive change.
• Customer Obsession: Our customers are at the heart of everything we do. We're committed to consistently listening to their needs and exceeding their expectations with personalized experiences that delight and enhance their lives.
• Be a Leader: Integrity, honesty, and financial leadership are the cornerstones of our organization. As a member of our team, you'll have the opportunity to lead with integrity and contribute to our competitive products, services, and experiences.
• Embrace Innovation: We foster a culture of innovation where curiosity is encouraged, and creativity is celebrated. As a data-guru mindset cultivator, you'll have the chance to challenge the status quo, experiment with new ideas, and drive positive change that supports our bank's goals.
• Sense of Urgency: In today's fast-paced world, acting with a sense of urgency is crucial. At Gate City Bank, we proactively initiate positive change to remain a financial leader in our industry, and we're looking for individuals who share our commitment to making a difference.
• Commitment to Compliance: We hold ourselves to the highest standards of compliance and governance in everything we do. When you join our team, you'll be accountable for upholding these standards and contributing to a culture of excellence.

Job Responsibilities:

The Content Specialist creates and delivers Gate City Bank content across all channels in support of the Bank's mission, vision, tone and principles of high standards. Requires the ability to strategize, plan, write, edit, review, analyze and monitor internal and external communications to ensure accuracy, clarity, consistency and brand experience across all products and services. Also assists with media relations and events.

• Collaborate with various team members and departments to plan, create and publish impactful content.
• Analyze, recommend, develop, implement and maintain Gate City Bank communications through information gathering, planning, writing, editing and obtaining content approvals.
• Consistently generate a wide variety of strategic, original, compelling and high-quality content.
• Follow workflows for requesting, creating, editing, publishing, updating and retiring content.
• Use storytelling to deliver the right content in the right formats to the right channels in alignment with business priorities and marketing/communications themes.
• Collaborate on content strategy and help create differentiated content in all channels including external communication, new and existing products, services, website, public relations, search optimization, email, video, digital marketing, print and others as needed.
• Be a lifelong learner, willing to apply data, research and storytelling to create tailored content experiences..
• Assist with developing creative, compelling and effective marketing campaigns, building trust and awareness based on a thorough understanding of audience needs.
• Convey complex information into clear, concise and easily understood formats for internal and external audiences.
• Assist with developing relationships with the media, serving as a key point of contact when needed for the bank and marketing team.

Qualifications:

To succeed in this role, you'll need:

• A Bachelor's Degree in a related field such as Journalism, English, Communications, Marketing, Mass Communications or similar or 3+ years of related business experience, preferably from an agency or consumer brand.
• Portfolio with a breadth of complex work that demonstrates exceptional writing, editing and formatting skills.

• AP-style storyteller with excellent and versatile writing skills with a focus on influencing audiences using words and images.
• Excellent project management and problem-solving skills.
• Strong written and verbal communicator adept at working with a range of consumer and business audiences of varying education levels internally and externally.
• Flexible, nimble, adaptable, self-directed and collaborative self-starter who can quickly shuffle priorities to meet the demands of the job and be comfortable in a fast-paced, and sometimes ambiguous, environment.

Discover the Gate City Difference:

At Gate City Bank, we're more than just a workplace-we're a community. Join us in our mission to provide a "Better Way of Life" for our customers, communities, and team members. Let's make an impact together.

Apply Now and Start Your Exciting Career Today!

EOE/including Disability/Vets

Member FDIC