New

Schedule Specialist

LHC Group
United States, Texas, Tomball
425 Holderrieth Boulevard (Show on map)
Feb 22, 2025
Summary We are hiring a Scheduling Specialist. At Elite Home Healthcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. You can find a home for your career here. As a Schedule Specialist, you can expect: independence and autonomy career growth possibilities and supportive leadership Responsibilities The Scheduling Specialist is responsible for managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborates with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs. Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits. Monitors Pending Referrals daily and assigns licensed professional (LP) and patient care manager for all SOC visits. Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate. Runs Scheduling Request Report daily, completes requests as appropriate for Medicare week. Monitors productivity and distribution of regular visits for caregiver optimization, communicates with team leader as appropriate. Reviews Unverified Visit report daily. Communicates directly with field staff, patient care manager, clinical director as needed. Monitors action screen and processes all assigned tasks, coordination notes, admin tasks in a timely manner. Education and Experience High school education or equivalent Minimum one year of scheduling experience in health care setting Exceptional organizational, customer service, communication, and decision-making skills required.