Senior Office Administrator General Administrative

PURPOSE

Guides, coordinates, and supervises activities involved in the administration of day to day office operations to include preparing accounting reports, posting A/P, A/R, purchase orders, and various reports. Ensures accuracy, timeliness, and completeness while providing administrative management and support in a wide variety of tasks for the company.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervise various activities of associates to ensure completeness, accuracy, and timeliness. Manage purchasing activities and computer maintenance operations.
• Monitor and implement internal control procedures.
• May assist location management team with reports and data entry for productivity measurements.
• Oversee the preparation of accounting reports, purchase orders, and various reports. Help post accounts receivable and accounts payable as needed.
• Coordinate day end/month end/case reconciliation and manage general office reporting requirements.
• Provide personnel and/or support to other departments such as sales, customer service, accounts receivable, etc. as needed.
• Develop and maintain location filing systems.
• Provide collaboration on developing and maintaining procedures and processes to ensure the successful operation of the location(s)..
• Demonstrate a commitment to the quality improvement process and the philosophy of continuous improvement.
• Personally provide customers with knowledgeable, courteous, and prompt service at all times.
• Comply and ensure others comply with all Company policies and procedures.
• Adhere to the Company's safety standards and enforce safety regulations.
• Manage credit card machine operations.
• Assist other location(s) managers as needed.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

MINIMUM REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High School Diploma or GED; Associates degree in relevant field preferred.
• 3-5 years of related experience
• Or equivalent combination of education and experience.

COMPETENCIES

• Read, analyze and interpret general business periodicals, professional journals, technical procedures, financial reports, legal documents, and governmental regulations.
• Write reports, business and simple correspondence, and procedure manuals.
• Effectively present information and respond to questions from groups of managers, clients, customers, and to the general public.
• Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Compute rate, ratio and percentages.
• Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Define problems, collect data, establish facts, and draw valid conclusions.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Deal with problems involving several concrete variables in standardized situations.
• Ability to identify and respond actively and with sensitivity to the needs of all customers.
• Ability to act and participate as a team player in all phases of the organization.
• Open and responsive to change.
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Knowledge of products and operation.
• Requires use of tact to avoid conflict in carrying out assignments, as well as exercising continuous judgment.
• Ability to maintain mental capacity that permits making sound judgements regarding work and have regular attendance.
• MS Office and Tech-Savvy.

WORK ENVIRONMENT / PHYSICAL ACTIVITY

• Subject to both typical office environment and outside locations with temperature and weather variations.
• Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.