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The Workday Client Partner will act as a trusted advisor to our base Large Enterprise & Majors clients. The focus will be on building client relationships and driving future business bookings and revenue. The Client Partner is a client champion, a trusted advisor, and facilitator who drives client business results. This role reports to the National Senior Director, Client Partner within the Sales organization. Key Responsibilities:
- Account management, leading and growing your allocated client accounts
- Provide sales support/solutioning to existing clients
- Develop new business opportunities from existing accounts
- Represent your client's needs and feedback to our internal teams
- Serve as a trusted adviser to ensure client's overall satisfaction with our services.
- Act as strategic advisor to client and drive awareness of Cognizant service offerings and develop roadmaps
- Manage staffing changes on existing accounts and work with sales and delivery to manage escalations
- Participate in prospect and sales calls and support the sales to service transition on new deals sold
- Maintain key internal and external partnerships with Sales, Solution Architects, Consulting Services, Resource Management, Workday and our alliance partners
- Provide guidance on strategic IT roadmaps
- Additional duties as assigned by manager
Experience & Education Requirements
- Bachelor's degree or equivalent experience
- Workday Experience, preferred
- 5+ years of experience in a client service role (consulting or account management)
- Ability to engage with senior stakeholders
- Practitioner background in HR, Payroll, or Financials is ideal
- Ability to travel 50%
- Excellent verbal and written communication skills, including the ability to deliver presentations at the Executive level
- Ability to manage your time, the client demands, and competing priorities with a high focus on client service
- Ability to work with cross functional teams and develop strategy
Salary and Other Compensation Applications will be accepted until 05/19/2025 The annual salary for this position is between $110,000 - $147,500 depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program , based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Why choose Cognizant:
- Entrepreneurial environment that welcomes your ideas
- Opportunity to do great work
- Outreach programs that support communities and tap into your volunteer spirit
- Learning opportunities to help current needs and advancement
- Global operations, with opportunities in North America, Europe and Asia Pacific
- An abundance of Affinity groups to meet your needs
Cognizant Core Values:
- Work as One: We think beyond roles, relying on each other's strengths to win as a team.
- Raise the Bar: We always aim for excellence in how we work and what we deliver.
- Dare to Innovate: We push boundaries and take chances to reimagine what's possible.
- Do the Right Thing: We all lead with integrity and always make the ethical choice.
- Own It: We own the outcomes for our company, colleagues, and community.
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Collaborative Solutions
life insurance, parental leave, paid time off, paid holidays, 401(k)
Feb 21, 2025