Seasonal Associate - Loan Servicing

Position Title: Loan Servicing - Seasonal Associate
Business Unit: Loan Operations
Reports To: Supervisor of Loan Operations

Position Overview:
This seasonal position supports loan servicing operations by handling mail processing, title release requests, refund check printing, commercial loan funding, and auto transfer processing. The role ensures the accuracy and efficiency of these essential functions while adhering to regulatory guidelines and internal policies.

Primary Responsibilities:

• Manages daily mail runs, including sorting, distributing, and processing incoming and outgoing loan-related correspondence.
• Processes title release requests to ensure timely and accurate lien satisfaction upon loan payoff.
• Prints and distributes refund checks for overpayments, escrow adjustments, and loan-related corrections.
• Assists with commercial loan funding by preparing necessary financial entries and ensuring proper documentation.
• Processes and maintains automated loan payment transfers, ensuring accuracy and compliance with loan terms.
• Supports department record-keeping and tracking for loan servicing functions.
• Researches and resolves inquiries related to loan servicing tasks from internal and external stakeholders.
• Adheres to the Bank's risk management program in all loan servicing activities.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Education:
High School or GED

Minimum Years Experience:
0

Special Skills:
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Ability to work and multi-task in a fast-paced environment
MS Word - Intermediate Level
MS Excel - Intermediate Level

Special Licenses and Certificates:
N/A

Physical Requirements:
N/A

Equal Employment Opportunity (EEO):

It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.