Medical Scheduler/Surgery Scheduler

NaphCare has an exceptional opportunity for a Medical Scheduler/Surgery Scheduler to join our team at FCC Petersburg located in Hopewell, VA 23824.

The Medical Scheduler will schedule all Federal Bureau of Prisons (BOP) requested appointments and secure all medical records for those appointments.

The ideal candidate will have a Minimum of two (2) years of experience scheduling appointments and/or procedures in a multi-specialty clinic, provider's office, or hospital setting.

In addition to demonstrating a strong working knowledge of medical terminology and medical records, possessing strong verbal and written communication skills is mandatory.

Performance Expectations:

Utilize healthcare experience to:
• Assist with reviewing medical records and authorization scenarios in support of NaphCare's clients and patients.
• Schedule and verify appointments.
• Assist with maintaining a calendar and utilizing technology to maximize efficiencies of the scheduling process.
• Demonstrate skills in accuracy and multitasking with a strong attention to detail and a commitment to customer service throughout the scheduling process.
• Demonstrate a high comfort level in working with large volumes of data.
• Maintain confidentiality when managing medical records, patient data, and NaphCare's processes.
• Additional duties and specific projects as assigned.

Qualification Expectations:

• Utilize healthcare experience to:
• Assist with reviewing medical records and authorization scenarios in support of NaphCare's clients and patients.
• Schedule and verify appointments.
• Assist with maintaining a calendar and utilizing technology to maximize efficiencies of the scheduling process.
• Demonstrate skills in accuracy and multitasking with a strong attention to detail and a commitment to customer service throughout the scheduling process.
• Demonstrate a high comfort level in working with large volumes of data.
• Maintain confidentiality when managing medical records, patient data, and NaphCare's processes.
• Additional duties and specific projects as assigned.

Equal Opportunity Employer: disability/veteran.

Outstanding Benefits Package:

NaphCare offers competitive benefits, including health, prescription, dental, Employment Assistance Program (EAP) services, vision, and 401(k). NaphCare offers term life insurance at no cost to the employee and also provides PTO, paid holidays, and an array of voluntary benefits. Employees enrolled in our health insurance program receive prescriptions free of charge when filled at our in-house pharmacy or mail order program.