Accounts Receivable Coordinator

ROLE AND RESPONSIBILITIES

• Prepare credit analysis for new and existing customers
• Produce weekly A/R reports and review with management.
• Meet, as required, with other ibml stakeholders and respond to inquiries related to unpaid balances, new and existing accounts.
• Identify specific customer requirements including payment portal and PO requirements.
• Review Purchase Order exceptions and notify customers of exceptions and the need for change orders/specific verbiage.
• Contact customers about payment status and other issues.
• Send statements to applicable customers monthly or as needed.
• Respond to issues such as researching payments, taxes, pricing, billing periods and system numbers being invoiced.
• Promptly send invoice copies (amend PDF files when necessary) to customers.
• Special Projects as assigned by Controller.
• Create credit memo report monthly for evaluation and research.
• Ensure cash receipts are posted properly as needed during accounts receivable follow up.
• Respond to requests from customers as well as other IBML employees regarding accounts receivable and collection issues.
• Document procedures for accounts receivable processes.

PREFERRED SKILLS, QUALIFICATIONS AND EDUCATION REQUIREMENTS

• 3-5 years of experience in Revenue Cycle Management including Accounts Receivable follow-up and collections.
• Proficient in all Microsoft O365 tools
• Strong analytical skills and a driven problem-solver
• Excellent communication skills, both written and verbal
• Bachelor's Degree in Accounting/Finance or equivalent work experience
• Experience implementing new systems to assist with or automate collections and/or cash application processes

ADDITIONAL NOTES