Learning & Development Government Programs Consultant (Trainer)

Mass General Brigham Health Plan
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Feb 21, 2025
The Learning & Development Government Programs Consultant is responsible for developing and delivering training programs to employees and contractors for all lines of business, Commercial, Medicaid, Medicare Advantage, and Dual Eligibles (specifically the Massachusetts One Care and SCO programs). As the organization implements and optimizes line of business focused on Government Programs, the Consultant will spend most of their time developing, optimizing, and delivering training to teams supporting our Medicare Advantage and Dual Eligible (Massachusetts One Care and SCO) business. Additionally, the Government Programs Consultant will be responsible for retraining areas that are at risk of non-compliance and those areas where a corrective action plan has been implemented to ensure those areas fully understand the regulatory requirements and how to operationalize them. The Government Programs Consultant will be responsible for ensuring that all training content is up to date, engaging, and aligned with regulatory requirements and industry best practices. The Government Programs Consultant will also develop and implement strategies to measure the effectiveness of training programs, monitor compliance with compliance regulations, and ensure that all employees receive the necessary training to meet their job requirements. Essential Functions: Develop and deliver training programs for employees and contractors, including new hire training, annual training, and ongoing training as needed. Develop and maintain training materials, including training manuals, presentations, e-learning modules, and supplemental materials ensuring that all content is up to date, accurate, and aligned with regulatory requirements and industry best practices. Collaborate with subject matter experts and stakeholders across the organization to identify training needs and design and deliver effective training programs that meet those needs. Develop and implement strategies to measure the effectiveness of training programs, including pre- and post-training assessments, evaluations, and feedback mechanisms. Monitor compliance with CMS (Centers for Medicare & Medicaid Services) regulations and policies, identifying areas of risk and developing training interventions to address those risks. Maintain up-to-date knowledge of CMS regulations and policies, as well as industry trends and best practices related to compliance training and education. Conduct training sessions in-person and virtually using various tools and platforms. Hold self and others accountable to meet commitments. Ensure diversity, equity, and inclusion are integrated as a guiding principle. Persist in accomplishing objectives to consistently achieve results despite any obstacles and setbacks that arise. Build strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people-first organization. Other duties as assigned with or without accommodation. Qualifications At least 2-3 years of experience in training and development Experience with Government Programs, like a D-SNP product is highly preferred Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.