WAKECommunities Coordinator, University Advancement

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.

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Job Description Summary

Job Description

Essential Functions:

• Champion a shared vision for Community engagement, inspiring stakeholders to embrace a collective commitment to advancing the mission and values of Wake Forest University.
• Supports the WAKECommunities Board of Directors including, but not limited to:
  • Identifies and recruits highly qualified volunteers to lead Community efforts.
  • Delivers training programs to equip volunteers with the necessary skills and knowledge, conducting regular training sessions.
  • Manages volunteer activity assignments (5-10 per month, per volunteer) and liaises with the Board to provide regular updates on campaign progress and milestones.
  • Ensures the integrity and relevance of content across WAKECommunities and Board member platforms with accuracy and timeliness.
  • Facilitates and presents content at board meetings - including but not limited to the preparation of agendas, meeting materials, scheduling, communications and follow up with internal staff and volunteer board members.
• Serves as a primary liaison with WAKECommunities volunteers and leadership, fostering strong relationships and facilitating referrals of constituents and Community assets.
• Assists with the organization and execution of an annual volunteer summit of WAKECommunities leaders and Wake Forest University leadership.
• In partnership with the WAKECommunities Manager, examines market composition; assists in setting goals and tracking key performance indicators such as aggregate RMFL and receptivity scores. Continuously evaluates engagement strategies, making adjustments as necessary to optimize outcomes.
• Collaborates with University Advancement teams to deploy compelling campaign messages and engagement by leveraging cross-functional expertise.
• Travels as necessary to assigned WAKECommunities.
• Attends and assists with other University Advancement events when necessary.
• Contributes to a transparent and equitable organizational culture where ethical policies and practices are understood and lived out by all staff.
• Have a passion for leadership, character, and workplace diversity, equity, and inclusion.
• Have high standards for your work and are proud to contribute to a mission-driven organization.
• Get excited about the prospect of joining a team that is making a difference in people's lives every day.

Required Education, Knowledge, Skills, Abilities:

• Bachelor's degree required or an equivalent combination of education and experience.
• Desire to foster and continue collaboration among teams and individuals with a strong focus on investing in the professional and personal development of team members.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to plan, organize, and direct multiple programs and activities in a fast-paced environment.
• Knowledge of communication principles, media, and marketing techniques.
• Knowledge of social media best practices, trends, and emerging social and online platforms.
• Strong writing, analytical, and presentation skills.
• Possesses an entrepreneurial spirit.
• Demonstrated skills in examining and re-engineering operations and procedures and developing and implementing new strategies and procedures.
• Accuracy and attention to detail regarding print media and events coordination.
• Ability to organize workflow and coordinate activities.
• Experience using or ability to learn project management systems and methodologies.
• Ability to multitask and meet deadlines.
• Ability to recruit, train, supervise, and motivate volunteers within an area of specialty.
• Ability to foster a cooperative work environment.
• Ability to work evenings/weekends.
• Ability to meet the requirements of the University's automobile insurance policy.
• Respect for the dignity and abilities of all people.
• Commitment to the mission and values of University Advancement and a commitment to equity, particularly racial equity, with a willingness to proactively learn about it and integrate it into all aspects of the work.
• Ability to maintain confidentiality pertaining to information contained in donor records and system data.

Preferred Education, Knowledge, Skills, Abilities:

• Experience in a higher education environment.
• Knowledge of Wake Forest University and its alumni, families, and friends.
• Experience working with high-level volunteers.
• Event/Experience management.

Accountabilities:

• Responsible for own work.

Physical Requirements and Environmental Conditions:

Sedentary work primarily involving sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned. No adverse environmental conditions expected.

Note: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee's supervisor.

To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply.

Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.

Additional Job Description

In University Advancement, we believe in equity, not just equality. We understand that in order to develop a fully engaged constituency; individuals must receive equitable treatment instead of equal treatment. Establishing equality means treating everyone the same. Equity necessitates transforming our community to meet the needs, interests and cultural norms of our University Advancement staff.

Authentic and transparent engagement and collaboration from all groups and individuals is at the foundation of University Advancement at Wake Forest University. We aspire to be an exemplar for belonging and inclusion where personal and team achievements are realized and celebrated. University Advancement approaches each moment with sincere gratitude, deep and abiding respect, unwavering optimism, profound humbleness, and an eye to learn something new. Our yesterday has shaped us, our today molds us, and together, our tomorrow at University Advancement and Wake Forest University creates an opportunity for aspirations and inspiration for all generations.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet all requirements listed in the job description. In University Advancement at Wake Forest University, we are dedicated to building a diverse, inclusive and authentic workplace. If this role appeals to you, but your past experience doesn't align perfectly with every qualification on the job description, we encourage you to apply. You may be just the right candidate for this or other roles.

Time Type Requirement

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

WakeForestseeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate.In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on thebasis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran statusandencourages qualified candidates across all group demographics to apply.