Coordinator of Recreation Operations for Facilities and Concessions

Ball State University Recreation Services is looking to add an additional member to its staff, the Coordinator of Recreation Operations for Facilities and Concessions. Recreation Services, a department within Business and Auxiliary Services, has a reputation of managing facilities and programs in a safe, customer service oriented, and professional way. Recreation Services is looking for someone with the appropriate qualifications, certifications, and demeanor to manage multiple programs, areas, events, and students, while at the same time contributing to a positive work atmosphere.

At Ball State University, inclusiveness is one of the enduring values and informs all of our work. We define 'inclusiveness' as a commitment 'to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.' As such, this value incorporates a commitment to inclusive excellence and freedom of expression.

Ball State University offers an excellent benefits package for eligible positions. Click here to explore options.

Curious about benefits calculations? Please visit the following link to explore: https://www.bsu.edu/about/administrativeoffices/humanresources/jobs

Provide support in the areas of facilities, aquatics, concessions, and event coverage including but not limited to: programs, club sport events, recreation services events, as well as promotion of all recreation venues. Ability to work nights and weekends.

Bachelor's degree from an accredited institution or an equivalent combination of education, credentials, certification and experience.

At least one year of professional recreation experience (a two-year graduate assistant position is equivalent to one year of professional experience) by date of hire; at least one year of direct management of student staff and facility risk management experience by date of hire.

American Red Cross Lifeguard Certification, American Red Cross Lifeguard Instructor Certification ( LGI), and ServSafe certification. All certifications must be obtained within 45 days of employment. Maintain and possess a valid driver's license and be insurable under the university's auto fleet policy.

Master's degree in recreation administration, sport administration, or related field from an accredited institution or an equivalent combination of education, credentials, certification and experience.

At least two years of professional experience in college or university recreation aquatics, facilities, concessions, and events. Experience in the following systems such as: Banner, UKG, SciQuest, CSGOLD, Innosoft Fusion, CBORD, OneDrive, WhenToWork, Formstack, and CampusLabs or equivalent.

Certified Pool Operating ( CPO) License or equivalent. Active involvement in the National Intramural and Recreation Sports Association ( NIRSA) and/or active involvement in the Indiana Recreation Sports Association ( IRSA).

Approximately 80 students (facility leads and assistance in the management of lifeguards, concessions, marketing students)

American Red Cross Lifeguard Certification, American Red Cross Lifeguard Instructor Certification ( LGI), ServSafe Certification

Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.

Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 20,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 270+ undergraduate and graduate programs. Many of our master's, doctoral, certificate, and specialist degrees rank among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.

Administer and further develop, plan, and coordinate a comprehensive university informal recreation program including but not limited to informal recreation activity areas, aquatic facility management, special event management, facility maintenance, and concession operations.

Recruit, hire, train, evaluate, manage, discipline, and develop student employees including facility leads, lifeguards, concession employees, and marketing students.

Manage the day-to-day operations of all facility related functions within Recreation Services and concession operations including but not limited to: communication of all facility related needs to student staff, facility maintenance logs and work order creation, ordering of Recreation Services and concession supplies through approved vendors, maintaining appropriate marketing and communication unit marks for all internal and external purchases, and oversight in the creation of standing orders, purchase orders, inventory management, and proper invoice payment for all reimbursements and orders conducted for the department.

Assist with financial resources including student payroll, equipment, facility maintenance, and concession operations in financial and data entry in accordance with university policies and procedures under the guidance of Recreation Services leadership.

Promote a safe environment (facility and/or programs within the facility) in which to participate and an atmosphere conducive to social fellowship and meaningful interactions.

Provide an effective risk management plan for all areas of responsibility.

Develop annual goals and objectives, which accurately reflect the operations of the Office of Sports Facilities Management and Recreation Services and the goals and missions of Ball State University.

Develop and evaluate annual goals and objectives both professionally and for the department, which accurately reflect the campus recreation requirements, the goals and mission of Ball State University's Strategic Plan, and the university's commitment to wellness. Regularly evaluate and revise department goals.

Provide support in the procurement, management, and inventory of all informal recreation equipment and supplies as well as concession operations.

Provide support to fellow Coordinators and Recreation Services leadership in other programs as assigned, including special event coverage and promotional events.

Provide support with the management of full-time field facility attendants for custodial and event set-up and tear-down needs.

Coordinate all matters of discipline to patrons utilizing the university Student Conduct Code; hold and conduct disciplinary meetings with patrons that are reported to be in violation of policies and procedures.

Provide "On-call" support throughout the course of the year to help in the oversight of all areas, events, or programs related to Recreation Services.

Contribute and maintain professional leadership, communication, and positive behavior to all internal and external patrons, Recreation Services employees and leadership. Behavior should serve as a positive reinforcement to the decisions, philosophies, and judgments of Recreation Services leadership.

Perform other related duties as assigned.

In support of your application for this position, please prepare and submit a cover letter that describes how your qualifications and experience align with the elements of the position description (or leadership profile). In your cover letter, please select one of our enduring values and describe how you have demonstrated a commitment to that value in your professional endeavors.