Litigation Support Specialist I

Title: Litigation Support Specialist I

Department: Expert Services

Job Type: Regular Full Time

Location: Hybrid/Horsham, PA

Shift: Monday through Friday 9:30 am to 6:00 pm

Company Summary:

NMS Labs has developed an extensive menu of more than 2,500 tests to support clients in forensic, criminalistic, public health and clinical fields. For over 50 years, our clients have relied on NMS Labs for unique testing solutions that demonstrate our company core values of Quality, Integrity, Service, Innovation and Engagement. As we work to increase the company's positive impact on public health and public safety, we are seeking talented professionals to join us for the journey! We invite you to learn more about our company by visiting NMSLabs.com.

Job Summary:

This position work closely with Criminal and Civil Law Agencies, Prosecution and Defense Attorneys, and Procurement Companies to coordinate Expert Services for all NMS Labs Forensic Toxicologists staff and laboratory analysts. This position reports to Expert Services Supervisor or his/her designee.

Requirements:

• 2 -4 years' experience in a client services office setting or related laboratory experience.
• High School Diploma required associate's degree preferred
• Microsoft Office products expert level

Major Duties and Responsibilities:

• Responsible for protecting, securing, and proper handling of all confidential data held by NMS Labs to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to NMS Labs or our clients.
• Follow department processes to deliver the appropriate response to clients
• Highly detailed oriented; Perform a quality review of all work to ensure accuracy of process and documentation
• Reviews LIMS and reports to identify personnel involved in analytical testing for purposes of possible deposition/testimony
• Prepares affidavits/ declarations and coordinates the signature process with appropriate NMS personnel
• Generates litigation package from LIMS systems
• Prepares serum to blood alcohol conversion reports on behalf of the toxicologists' group
• Maintains regular and reliable attendance
• Other duties as assigned

Knowledge, Skills & Abilities:

• Excellent phone etiquette, speaking voice, and professional appearance
• Strong listening, verbal, and written communication skills
• Must possess a high level of ethics, integrity and maintain a high level of confidentiality
• Maintains regular and reliable attendance
• Possesses initiative and sound judgment
• Strong organization skills, documentation skills, follow up, and problem-solving skills
• Highly detailed oriented; Perform a quality review of all work to ensure accuracy of process and documentation
• Ability to build good working relationships with clients, toxicologists, analysts, specimen processors and co-workers
• Able to handle high stress environment and manage, track and complete multiple types of tasks at once
• Ability to comprehend regulations and SOPs and apply them to work operations
• Ability to be a team player, working together to complete tasks in the most effective and efficient way.
• Ability to interpret contracts, legal documents, legislations and statues on local, state and federal levels
• Ability to Prioritize work, adapt to changes and be flexible.
• Ability to develop business relationships and foster cooperation

Physical Demands

• Ability to talk, hear, stand, reach with hands and arms, and use hands and fingers to manipulate instrument/equipment controls, computer keyboard, objects, tools or controls.
• Able to move from one work location to another to sit and stand, sometimes for extended periods of time.
• Specific vision abilities (with correction) include color, distance, peripheral, depth, and the ability to adjust focus

Offers of employment are made contingent upon a nationwide background investigation and urine drug screen with results satisfactory to standards of employment at NMS.

We are an equal opportunity employer and will not discriminate against any employee or applicant for employment because of race, creed, sexual orientation, color, religion, sex, national origin, age, marital status, citizenship status, otherwise qualified disability, or protected veteran status (disabled Armed Forces Service medal, recently separated, active duty or campaign badge), domestic violence victim status, arrest record, or predisposing genetic characteristics.