Application and Integration Support Analyst (INFO SYS ANL 3)

#CA-PS
Candidates must already possess authorization to work in the United States to be considered

AdminIT is a hybrid work environment with 1-2 days/week in the office.
Under the general direction of the FOA Data Operations and Integrations Manager, this position provides technical expertise in application administration, data integration, and operational support for critical enterprise systems. The role focuses on managing and supporting the Laserfiche platform, including workflow design, configuration, system monitoring, and user support.
Additional responsibilities include troubleshooting and maintaining FOA-managed applications, deploying system updates, and managing integrations to ensure seamless data exchange and operational continuity. Collaboration with stakeholders, process improvement, and adherence to security and compliance best practices are key aspects of the role.
This position supports a diverse portfolio of enterprise systems critical to campus operations, enabling efficient workflows, reliable system performance, and informed decision-making.

Apply By Date
2/28/2025 at 11:59pm

Qualifications
Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position
* Bachelor's degree in related area and/or equivalent experience/training.
* Experience with SQL and relational database systems for developing and executing complex queries on large datasets.
* Demonstrated experience with enterprise content management systems such as Laserfiche or similar platforms.
* Experience with managed file transfer solutions (e.g., GoAnywhere) and scheduling or staging batch files and feeds using vendor tools or custom scripts.
* Proficiency in maintaining job schedules using tools such as Linux cron, Quartz, Spring Batch, or enterprise schedulers like Control-M or Autosys.
* Demonstrated ability to troubleshoot and analyze applications using programming languages like Python, Java, or JavaScript.
* Strong analytical skills to evaluate technical requirements, diagnose problems, and implement effective solutions.

Preferred Qualifications
* Experience managing user roles and permissions in systems like Active Directory or Grouper.
* Experience with cloud platforms (e.g., AWS S3, EC2, Lambda) and their programmatic APIs.
* Experience supporting and configuring web or application servers (e.g., Apache, Tomcat, NGINX, IIS).
* Experience with web services and APIs (SOAP, REST) for supporting integrations.
* Advanced proficiency in Linux shell scripting (bash, ksh) and Linux utilities (awk, grep, sed).
* Knowledge of stream processing and messaging systems, such as Kafka, NiFi, RabbitMQ, or AWS SNS/SQS.
* Familiarity with middleware systems and authentication protocols, including SAML, LDAP, CAS, or OAuth.
* Knowledge of NoSQL databases like MongoDB or DynamoDB.
* Proficiency in version control tools and practices, such as Git, GitHub, or Bitbucket.
* Proven ability to communicate technical concepts effectively to both technical and non-technical stakeholders.

Key Responsibilities
* 40% - Laserfiche Administration and Support
* 30% - Application Administration and Operational Support
* 15% - Code Deployment and Configuration Management
* 10% - Communication and Collaboration
* 5% - Special Projects

Department Overview
Administrative Innovation and Technology (AdminIT) is part of the Finance, Operations & Administration (FOA) organization and manages a diverse end-to-end portfolio of technology services essential to the entire UC Davis campus, including UC Davis Health System.
The Systems Operations, Data Services, and Support Unit provides critical support and services for strategic decision-making and daily operations. The unit focuses on four key domains:
1. Enterprise Systems Support (ESS)
2. DevOps
3. DataOps/Integrations
4. Reporting

The DataOps & Integrations Team ensures seamless data integration and management across critical enterprise systems, leveraging tools such as NiFi, Informatica, and cloud-based solutions. The team supports database storage and data warehouse (DWH) solutions, enabling integrations for systems such as AggieDocs, Aggie Enterprise (Oracle Cloud Financials), Effort Reporting System, Time Reporting System, and Document Management System. They also administer document management applications and oversee Managed File Transfer (MFT) processes to ensure secure and efficient data exchange. By leveraging modern tools, including AWS technologies, the team supports campus-wide reporting and data distribution, driving operational efficiency and informed decision-making.

POSITION INFORMATION
* Salary or Pay Range: $82,900/yr. - $152,900/yr. (Budgeted salary up to $113,328/yr.)
* Salary Frequency: Monthly
* Salary Grade: Grade 23
* UC Job Title: INFO SYS ANL 3
* UC Job Code: 007309
* Number of Positions: 1
* Appointment Type: Staff: Career
* Percentage of Time: 100% Fixed
* Shift (Work Schedule): M-F, 8am-5pm
* Location: Davis, CA
* Union Representation: 99 - Non-Represented (PPSM)
* Benefits Eligible: Yes
* This position is hybrid (mix of on-site and remote work)

Benefits
Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
* UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands
* Standing - Frequent 3 to 6 Hours
* Walking - Frequent 3 to 6 Hours
* Sitting - Frequent 3 to 6 Hours
* Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
* Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
* Bending/Stooping - Occasional Up to 3 Hours
* Squatting/Kneeling - Occasional Up to 3 Hours
* Keyboard use/repetitive motion - Occasional Up to 3 Hours

Mental Demands
* Sustained attention and concentration - Frequent 3 to 6 Hours
* Complex problem solving/reasoning - Frequent 3 to 6 Hours
* Ability to organize & prioritize - Frequent 3 to 6 Hours
* Communication skills - Frequent 3 to 6 Hours
* Numerical skills - Occasional Up to 3 Hours
* Constant Interaction - Occasional Up to 3 Hours
* Customer/Patient Contact - Occasional Up to 3 Hours
* Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment
UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

* Work on a personal computer for extended periods of time. * Travel to meetings on an as-needed basis. * Employee is personally responsible for following health and safety guidelines/instructions. * Work hours outside the standard 8 AM to 5 PM schedule, usually on short notice when required. Work occasional holidays and weekends. Limited vacation during peak workload periods.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position
* This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

Diversity, Equity, Inclusion and Belonging
At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks