Associate Director, Graduate Advising

Position Title: Associate Director, Graduate Advising

Department Name: University Advising Center

Position Reports To: Associate Dean of Students

FLSA STATUS: Salaried

Salary Range: $70,000-$75,000

Benefits: The University's comprehensive benefits program

BASIC FUNCTION AND SCOPE OF JOB:

The Associate Director, Graduate Advising will oversee a team of advisors, provide guidance to students, collaborate with staff and faculty to enact retention strategies, participate in campus-wide events, and serve as an integral part of the department's mission and student's professional and academic growth.

ESSENTIAL FUNCTIONS:

• Provide leadership to professional advisors and student assistants. This involves hiring, training, motivating, and managing so that the group performs at the highest level possible. Provide and coordinate required training, staff development, and team building activities to ensure optimal performance of advising team.
  
  
  
  • Manage the advisors as they advise students on all academic program requirements, filling in when needed.
  • Research and resolve issues or refer students to department or individual, as appropriate.
  
  
  
  
• Build a partnership with a small caseload of advisees.
  
  
  
  • Clarify their personal, academic, and career goals and articulate expectations of advisor-advisee relationship.
  • Develop a path to degree completion and implement goal-setting strategies
  • Conduct appointments via web-conference and phone; Manage communications with advisees via email and text
  • Coach students regarding degree options and academic standing, continuously monitoring their success
  
  
  
  
• Manage electronic processes associated with supporting student enrollment and advising, including academic records system in Colleague and Salesforce.
• Responsible for identifying retention challenges and leading discussions with the advising team and associate dean around strategies to improve retention.
• Manage the planning, development, and implementation of the advising communication plan for all graduate students.
• Consult with associate dean regarding continuing student profiles, at-risk enrollment behaviors and required strategies for continuous improvement in enrollment and academic process.
• Develop reports, analyses, and surveys for associate dean.
• Assist with Division of Student Success both in-person and online events, including but not limited to Orientation and Commencement.
• Other duties as assigned.

• Education requirement:
  
  
  
  • Master's degree in counseling, student affairs, academic advising, or similar (foreign equivalent or higher degree) or equivalent in a related field.
  
  
  
  
• Years of experience:
  
  
  
  • 3 to 5 years related experience and/or training; or equivalent combination of education and experience.
  
  
  
  
• Knowledge of:
  
  
  
  • Experience working in college advising; ideally experience in advising online programs, holistic advising/student development, student assistance, support of at-risk students.
  
  
  
  
• Direct job-related requirements:
  
  
  
  • Experience with supervising staff.
  • Good skills in word processing, spreadsheets, and computerized database systems.
  
  
  
  
• Skills and abilities:
  
  
  
  • Excellent initiative and organizational skills with ability to work both autonomously and in a team.
  • Proven time management skills.
  • Excellent oral and written communication skills with strong interpersonal skills and customer-service orientation.
  • Ability and willingness to work with students from diverse political/socioeconomic/cultural backgrounds and a wide range of physical and academic abilities.
  
  
  
  

Supplemental Information

To apply: Please go to http://www.ggu.edu/jobs to submit an application, letter of interest, and a resume.

In applying for a position, candidates sign a consent authorizing a broader inquiry which may include reference checks, a motor vehicle check, and a third-party background check.

Golden Gate University is an equal employment opportunity employer. We support inclusive excellence and are committed to creating a safe and welcoming community for all.

University policy prohibits discrimination based on race, color, religion, national origin, ancestry, age, gender, sexual orientation, marital status, medical condition, physical or mental disability, gender stereotyping, and gender identity, taking a protected leave (e.g., family medical or pregnancy leave), or on any other basis protected by applicable laws.

The University has a strong commitment to the principles of diversity and inclusion, and to maintaining working and learning environments that reinforces these practices. The University welcomes and encourages applications from all especially women, minorities, people of color, veterans, persons with disabilities, and members of the LGBTQI community.

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