Position title: AV Specialist

Position #:  JR100872

The AV Specialist works within the Academic Technology & Innovation team to drive learning innovations through institutional-wide initiatives. This individual will work directly with the campus community to support classroom technology and  facilitate AV operations in formal and informal learning spaces. The AV Specialist reports to the Assistant Manager of AV Systems and Classroom Support, who is responsible for leading the team of AV techs in daily operations and maintenance of approximately 335 instructional technology classrooms. The specialist is  responsible for assisting faculty users and local department staff with instructional technology infrastructure. This position provides technical support that ensures the proper operation, maintenance, monitoring, testing and repair of networked AV equipment, classroom computers, and AV control systems. The specialist will also be required to load programs onto  Crestron control processors, touch panels, routers, audio DSPs (Crestron and others) and Crestron peripherals to support instructional technology classrooms. S/he will also review requirements and help to design classroom AV systems, build/install new classroom AV systems, perform tests and pilot installations of viable technologies. S/he will produce needed documentation. This position requires the possession of a valid driver’s license.

Physical Demands:  Must be able to operate test equipment, machinery and AV equipment; use power tools; work at heights of up to 18 feet using ladders and drive a motor vehicle.

Preferences:

* Basic Crestron programming knowledge and experience.

* AVIXA CTS certification.

* Computer (preferably Windows) management knowledge and experience.

Licenses/ Certifications:  Must possess a valid drivers license

Minimum Qualifications:

Education:  Bachelor’s degree from an accredited college or university.

Experience:  Three (3) years of professional experience providing classroom technology support or experience implementing and troubleshooting technology in an academic setting.

Other:

* Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

* Knowledge of customer relations and service oriented business practices.

* Knowledge of best practices in organizing and motivating teams.

* Skill in oral and written communication.

* Skill in the use of Google Office Suite.

* Ability to interpret and apply policies, procedures, regulations, and laws.

* Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.

Additional Job Details:
Required Application Materials:  Resume, Cover Letter, List of References
Best Consideration Date:  03/12/2025 (Open Until Filled: Yes)
Salary Range:  $70,000-$90,000

Please apply at:  https://umd.wd1.myworkdayjobs.com/en-US/UMCP/details/AV-Specialist_JR100872?q=JR100872

Non-Regular Hours:  May be required to work outside of normally scheduled working hours when needed (i.e., early mornings, late evenings,  weekends).

Essential Position:  This position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services.

Visa Sponsorship Information:

* DIT will not sponsor the successful candidate for work authorization in the United States now or in the future.

* F1 STEM OPT support is not available for this position

Job Risks:  Not Applicable to This Position

Financial Disclosure Required:  For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

Department:  DIT-ATI-Learning Technology Strategy (LTS)

Worker Sub-Type:  Staff Regular

Benefits Summary:  For more information on Staff Contractual CII benefits, select this link .

EEO/AA Statement:  The University of Maryland, College Park is an Equal Opportunity/Affirmative Action Employer; all qualified applicants, including veterans and people with disabilities, will receive consideration for employment. UMD is actively engaged in recruiting, hiring, and promoting underrepresented communities. Please read the entire University of Maryland Equal Employment Opportunity and Affirmative Action Statement of Policy. Women, Minorities, Disabled, Veterans, and LGBTQ+ Welcome!

Diversity Statement: The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

Title IX Non-Discrimination Notice: The University of Maryland (UMD) does not discriminate on the basis of sex, gender identity or expression, sexual orientation, race, color religion, national origin, ethnicity, physical or mental disability, protected veteran status, age, genetic information or any other characteristic protected by law in its programs and activities. Specifically, Title IX prohibits discrimination on the basis of sex in UMD programs and activities, including with respect to admission and employment.

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