Distribution/Logistics - Data - Coordinator

Requisition ID:876743

Position:Full-Time

Total Rewards:Benefits/Incentive Information

EssilorLuxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

EssilorLuxottica's Wholesale teams deliver the highest quality frames, best-in-class expertise and a deep understanding of products and markets to support our customers and fuel their businesses all over North America.

GENERAL FUNCTION

As a member of the After Sales Service Center, the Reporting Specialist provides high quality data reporting support and problem resolution within a team environment.

MAJOR DUTIES AND RESPONSIBILITIES

• Act as a liaison between After Sales team operations and business stakeholders (both internal and external)
• Prepare, tracks and reports operational KPIs to the business on daily/weekly/monthly basis
• Own the data collection & validation of operational data within team operations
• Utilize reported KPI's to suggest process improvements, and implement new procedures as necessary
• Provide troubleshooting support, operational process SOP creation support, Write-In preparation and other related activities as part of operations support

BASIC QUALIFICATIONS

• High school diploma or equivalent or at least 1 year of prior relevant work experience.
• Working knowledge of SAP
• Strong proficiency with MS Office; Excel and PowerPoint in particular
• Experience in operations environment
• Ability to influence; strong organizational & interpersonal skills
• Strong blend of analytical, decision making, and creative problem solving skills
• Strong communications, presentation, and project management skills
• Collaborator - ability to work cross-functionally with internal and external partners to define and execute programs and build consensus for best results
• Ability to work under deadline requests in a fast-paced environment.
• Ability to work flexible hours and overtime as requested.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 ( (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.