VP Infrastructure & Operations

Medica is a nonprofit health plan, dedicated to bettering the lives of 1.5 million members for 50 years - and counting. That starts with bettering our technologies. As Vice President of Infrastructure & Operations, you'll lead the charge on building and refining a next-generation technology infrastructure to help us serve those members and their communities for decades to come.

Your Role:

You'll own the development and execution of strategies within Technology Infrastructure, Operations, and Systems Management to ensure seamless connectivity, optimized performance, and alignment with business objectives. You'll be accountable for overall run the business functions and development of strategies to modernize our collective organization and infrastructure with cloud-native application development and a software-first mindset, leveraging both in-house abilities and public cloud providers. You'll bring to life a reliable and scalable technology environment that modernizes, secures, and standardizes Medica's platforms.

You'll collaborate with senior leaders to drive fast innovation, maintain robust security, and lead various transformation efforts that support business growth and efficiency. From people and process to technologies and solutions, you'll identify key opportunities and stay attuned to evolving needs.

Responsibilities We'll Trust You With:

Strategic Planning and Oversight

• Develop and execute on a Hybrid Cloud Architecture, integration strategies aligned with vision and growth objectives, and a five-year strategy to reposition our overall environment.
• Cultivate a software-first mindset in all facets of infrastructure and operations - which is key to Medica's modernization and longer-term success.
• Develop and execute strategies around transformation initiatives, infrastructure migration planning, and overall enterprise Technology modernization.
• Create and execute an overall Global Partnership strategy that supports Medica Tech's strategic workforce planning and financials to meet company objectives.
• Partner with C-suite and business leaders to identify and implement technology solutions that drive efficiency, productivity, and scalability.

Hybrid Cloud Infrastructure Strategy, Planning and Oversight

• Lead strategy and planning of architecture, deployment, and management of all technology infrastructure including data centers, cloud environments, networking, storage, and backup solutions.
• Ensure high availability, reliability, and scalability of critical infrastructure systems.
• Implement infrastructure automation and optimization to reduce costs and increase efficiency.

Hybrid Cloud Infrastructure Strategy, Planning and Run State

• Lead and execute Technology operations strategy and planning to ensure reliable and uninterrupted service delivery across the organization.
• Establish and ensure the monitoring of KPIs to assess operational performance and drive continuous improvement.
• Ensure service management best practices, including incident, change, problem, and RCA management to enhance service levels.

Vendor Management and Team Leadership

• Own resource strategies that support Medica Tech objectives and financials. Oversee the negotiation and management of vendor and partner relationships, contracts, and service agreements.
• Optimize Technology spending, streamline processes, and reduce total cost of ownership.
• Lead, mentor, and develop high-performing Technology teams in Infrastructure, Operations, and Integration functions.
• Identify talent needs, training, and drive a high-performance culture aligned with business goals.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent experience required.
• 12+ years experience in Technology, with at least 7 years in senior leadership roles providing strategic planning and overall accountability of infrastructure and cloud, operations and integration required.

Skills and Abilities:

• Strong experience in development and execution of strategies that align with business goals.
• Overall accountability in complex Technology environments, transformations, and cross-functional integration projects.
• Ability to lead through faster evolution and modernization within Medica's technology teams, and across various functions.
• Deep knowledge of infrastructure technologies, cloud platforms, network architecture, cybersecurity, and service management frameworks.
• Strong business acumen and ability to align technology strategies with business goals.
• Excellent leadership, communication, and strategic planning skills.

This position is an Office role, which requires an employee to work from the designated office in Minnetonka, MN, or Madison, WI on average, 3+ times per week.

The full base pay salary range for this position is $224,000-$336,000. Annual base pay salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and or licensures, the position's scope and responsibility, internal pay equity and external market salary data.

In addition to base compensation, this position is eligible for Medica's Short Term Incentive plan, Long Term Incentive plan and our Supplemental Executive Retirement Plan.

Medica offers a generous total rewards package that includes competitive medical, dental, vision, executive life insurance, Self-Managed Time Off, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

Medica's commitment to diversity, equity and inclusion (DEI) includes unifying our workforce through learning and development, recruitment and retention. We consistently communicate the importance of DEI, celebrate achievements, and seek out community partnerships and diverse suppliers that are representative of everyone in our community. We are developing sustainable programs and investing time, talent and resources to ensure that we are living our values. We are an Equal Opportunity/Affirmative Action employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.