Pharmacy Technician Patient Advocate Specialist III

Cone Health

United States, North Carolina, Greensboro

Feb 18, 2025

The Pharmacy Technician Patient Advocate Specialist III assists patients and providers in completing benefits investigations, enrolling patients in manufacturer assistance programs. Working under limited supervision, they specialize in a clinical service to ensure patient medication access.

Performs benefits investigations for specialized clinical service area.
Obtains insurance prior authorizations and pre-certifications.
Coordinates with manufacturer assistance programs for under/uninsured patients.
Acts as a liaison between the patient, clinic and/or infusion center, pharmacy, third party payor, and/or drug manufacturer.
Works collaboratively with clinical pharmacists and care team.
Delivers quality customer service to every patient.
Performs other duties as assigned.

EDUCATION:
Required: High School Diploma or equivalent

EXPERIENCE:
Required: 5 years

LICENSURE/CERTIFICATION/REGISTRY/LISTING:
Required: Certified Pharmacy Technician and must complete an 'advanced pharmacy technician certification' within 12 months of starting the role.

Equal Opportunity Employer At Cone Health, we strive to create a welcoming atmosphere that celebrates a diverse and unique workforce. We believe in offering equal opportunities for employment to all applicants and employees, regardless of their race, religion, age, sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, color, or any other characteristic protected by law. Our hiring and employment choices are based on each individual's qualifications, skills and performance. We believe that by embracing the diversity of our team, we can better serve our patients, communities and each other.