Clinic Assistant

Position Summary

The Clinic Assistant provides clerical and administrative support at The Salvation Army Northern Division Rochester Good Samaritan Dental and Medical Clinic. The Assistant also provides screening for medical assistance eligibility.

28 hours/week, $19 - $20/hour

120 N Broadway Ave, Rochester, MN

Essential Functions (approximate time spent)

• Greet patients, facilitate check-in and registration, and respond to calls and requests. (20%)
• Perform administrative and clerical tasks, including appointment scheduling and reminders. (20%)
• Screen patients for medical assistance eligibility and connect patients to resources/referrals. (20%)
• Maintain up-to-date, accurate patient and volunteer files and database entry. (15%)
• Assist with patient billings. (15%)
• Screen patients for medical assistance eligibility. (10%)

Education and Experience

• High School diploma or equivalent required.
• Previous medical or dental clerical work preferred.
• Must pass background checks.

Competencies

• Flexible interpersonal and communication skills, including conversational Spanish.
• High level of honor in dealing with confidential information.
• Works with integrity, valuing honesty, and diligence.
• Strong organizational skills and attention to detail.
• Proficient with PC, Microsoft Office, databases, and standard office equipment.

Working Conditions

• Mostly sedentary work, sitting for long periods of time and working on a computer.
• Professional environment; not eligible for a remote-friendly work environment.
• Must be able communicate clearly in English and Spanish.
• Hours include both day and evening, no weekends.
• Must be able to occasionally lift 35 pounds.

Supervisory Responsibilities

None.

Driving/Travel Requirements

None.

Other Duties

All employees recognize that The Salvation Army is a church and agree that as an employee of The Salvation Army they will support its religious mission.

This job description is not all inclusive. It is intended to identify the essential functions of the position. Other duties, responsibilities, and tasks may be assigned by supervisor.