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Store Manager

The Salvation Army USA Central Territory
United States, Iowa, Ames
Feb 18, 2025

Are you seeking a place where "Doing the most good" is a mission? The Salvation Army Family Store has a Store Manager II position available for the ideal candidate. This candidate must have strong leadership and people management abilities, along with excellent communication skills and the drive/passion for retail excellence.

Job Objective:

The Store Manager position manages all store staff, production & sales, store maintenance, customer development, banking & record-keeping procedures. This position is responsible for the day to day operations of the assigned thrift store.

Essential Functions below should not be interpreted as all inclusive:



  • Manage & lead professionally.
  • Recruit & hire store staff.
  • Manage employee retention & disciplinary issues.
  • Manage bank runs & daily deposits.
  • Maintain production reports & track inventory.
  • Calmly handle customer issues/complaints.
  • Train & exemplify in the areas of:

    • Customer service
    • POS/Cash handling
    • Technical know-how
    • Production (sorting, hanging, pricing & presentation)
    • Donations (Receiving)
    • Following SA policies
    • Store goals


  • All other duties as assigned.
  • Supports the mission of The Salvation Army.


The Salvation Army Mission:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.


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