Remote

Sr. Director, Ecosystem Operations

Infor
United States
Feb 18, 2025
As an Ecosystem Operations, Sr Director, you will be responsible for overseeing and optimizing the operational aspects of the company's ecosystem. This includes developing and implementing partner coverage models, driving partner Go To Market (GTM) strategies, and fostering overall ecosystem growth. Your role will involve cross-functional collaboration to ensure alignment with broader company objectives and continuous improvement in partner success. A Day in the Life Typically Includes: Collaborate cross-functionally to support the development of a global Go To Market strategy, embedding the ecosystem within to maximize value creation. Work closely with sales, marketing, product, and other teams to align ecosystem strategies with company objectives. Embed ecosystem considerations into forecasting, pipeline reviews, quarterly business reviews (QBRs), annual planning, and partner business planning. Serve as the subject matter expert on ecosystem tooling and systems, providing guidance and support to optimize ecosystem operations. Support partner enablement and adoption of Infor sales methodologies (e.g., MEDDPICC, mutual action plans) from an ecosystem perspective. Streamline and create necessary processes and operational workflows to enhance ecosystem efficiency and support internal and external enablement. Develop partner coverage models, utilizing heatmaps to identify ecosystem coverage gaps and address them with the Ecosystem FLM. Report on partner manager performance and provide recommendations to maximize sales productivity by tracking productivity metrics. Identify opportunities to expand the ecosystem, attract new partners, and enhance the overall value proposition for existing partners. Establish metrics and KPIs to measure the success of ecosystem operations. Utilize data-driven insights for continuous improvement and informed decision-making. Basic Qualifications: Experience in Partner Eco-System Operations in a software organization. Experience in Sales Operations in a software organization. Experience developing and implementing partner coverage models, driving partner Go To Market (GTM) strategies and territory models resulting in measurable ecosystem growth. Experience in ecosystem operations, tools, and methodologies.(MEDDPICC, Salesforce, Partner Relationship management tools) Experience establishing and tracking performance metrics and KPIs. Ability to travel 35%. (For US only) Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future. Preferred Qualifications: Bachelor's Degree. Location: Remote Based USA (Alpharetta, GA; Dallas, TX) About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage. At Infor we value your privacy that's why we created a policy that you can read here. This employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf