Admin Support Associate

Monday - Friday
Business Hours

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The University Employee Occupational Health Clinic ( UEOHC) provides occupational health care services to all full-time, part-time, and temporary employees of the University of North Carolina at Chapel Hill. The UEOHC directs medical care for all workplace injuries/illnesses. The UEOHC also provides pre-employment screening, annual immunization reviews, and medical surveillance for healthcare and non-healthcare workers.

This position performs a wide range of tasks. Primarily performing administrative functions such as checking patients in/out, answering phones, scheduling appointments, compiling medical records and/or processing charts, , billing support, initial blood exposure intakes, patient communication for medical surveillance requirements and workers' compensation, processing workers' compensation claims, notification of outside referrals for workers' compensation maintaining purchasing logs for prescriptions, central distribution medical supplies, and office supplies for the University Employee Occupational Health Clinic ( UEOHC) and daily updating of OSHA log. The position will have both direct and indirect patient care and is expected to handle sensitive information with confidentiality. This position supports 5 clinical members (2 professional nurses, 1 physician assistant, 1 clinic assistant medical director and 1 clinic medical director) and the Workplace Safety Manager.

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Administrative Support Associate positions are characterized by their performance of a variety of administrative, secretarial and office support duties. Positions require knowledge of the office or work unit policies and procedures in order to communicate information involving programs, functions and services. Duties performed may include preparation of documents and reports, the use of office technology, compiling records, organizing and maintaining files, posting information, greeting/referring/assisting visitors/clients/staff/others, mail distribution, etc. The completion of work often involves a public contact role to obtain, clarify or provide information regarding activities of the work unit or program. Positions may serve as the primary staff assistant to a department or program manager. This position requires both verbal and written communication, office technology, work coordination, problem solving, program knowledge, and information/records administration.

Candidate should be proficient with Microsoft Office Suite and have experience with data drive information management systems. The position demands strong attention to detail, ability to multi-task, organized, communication skills serving a diverse clinical patient base. Due to the sensitive nature of information, confidentiality is imperative, ability to maintain trust, along with the highest standards of discretion. Excellent oral and written communication skills, effective problem-solving capabilities and strong interpersonal skills are essential for success in this position. As well as, the ability to work independently and as a team member.

Candidates with clinical and/or higher education office environment experience, excellent organizational skills, proficiency in Microsoft Office and experience as working in a team environment are preferred.

Not Applicable.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.