Admissions Coordinator

Monday-Friday 8am - 5pm.

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

At UNC's Kenan-Flagler Business School, we think differently; and more importantly, we teach differently. Opening our doors as the Department of Commerce in 1919 and awarding our first degrees to 12 students in 1921 was the beginning. Today, we have become a top-ranked business school comprised of several professional and academic degree programs that serve over 3,000 students. At Kenan-Flagler, our greatest assets are our people and our culture. We are rooted in our core values of integrity, inclusion, innovation and impact, and it goes back to our founding. It's not just something on paper, we live it, we show it. Our mission is to prepare the next generation of business leaders by providing a world class education to our students. We seek to recruit diverse, innovative, and exceptional talent to achieve this goal.

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.

The Admissions Coordinator for the MAC program plays a key role in the applicant experience from submission of the application to the admissions decision and is responsible for the student experience from the day student is admitted to the first day of orientation. The Admissions Coordinator will work with our Admissions Ambassadors to help create meaningful and innovative prospective student experiences. This individual will also be responsible for research, planning events and general administrative support for the Admissions team. This position will assist the team with inclusivity related initiatives including creating awareness of programs, maintaining alumni relationships and tracking expenses. Specific duties include: High involvement in the admissions interview process including scheduling interviews for prospects and working with individual interviewers. Conduct up to five admissions interviews/week (dependent on demand volume) within the application cycle. Complete interview write-ups and submit assessments. Read admissions application in order to understand our applicant pool and be informed about admissions decisions. Develop the strategy, execution and general updates for the admitted student website. Ensure the site is aligned with the overall goal to help enroll students in our Program. Maintain accurate and relevant information on the site and proactively track and make documentation adjustments as needed. Partner with internal team members to create and update content on the admitted site. Coordinate with Admissions Coordinators to ensure email communication is sent to admitted students at the right time and with the right information. Help create emails that are informative, but also include emails that are keeping students engaged with MAC.Assist with the strategy, management and execution of inclusivity programs. Provide administrative support to firms and faculty to ensure the success of programs. Identify areas to create awareness of programs and collaborate effectively with UNC campus partners. Keep alumni of the program actively engaged in potential activities.Plan and manage logistical events such as information sessions, including facilities reservations, food, and other related items and activities.

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Experience in higher education or a closely related field.
Strong communication skills, both written and verbal. Ability and willingness to interact with people over the phone or over email as a large part of the day.
Strong organizational skills and the ability to simultaneously manage multiple relationships and conversations.
Extremely detail oriented.
High proficiency to collect and organize information and documents.
A customer-service orientation, with friendly demeanor.
Ability to work in a team environment and work independently.
Strong interpersonal skills including listening, guiding and problem-solving.
Excellent professional judgment in handling demanding customers.
Working knowledge of Microsoft Office.

Knowledge of Slate, PeopleSoft or other CRM systems.
Higher education admissions or corporate experience.
Strong presentation skills.

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.