Eyewear Specialist (Palm Eye Care)

Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here.

General Summary

Dispense, fit, and adjust eyewear under the supervision of a licensed professional. Help patients find eyeglasses and contact lenses that are the best match for each individual while providing the highest levels of quality and care.

Essential Functions

Engage with patients to determine reason for visit; attract and retain patients by delivering exceptional service

Identify lifestyle needs and recommend eyewear products and services that meet individual vision care requirements

Measure patient for size of eyeglasses and coordinate frames with facial and eye measurements

Help patients with the selection of frames, lenses, and lens coatings to meet their needs, occupations, habits, and preferences

Fit and adapt lenses and frames for patient according to optical prescription

Prepare and submit a work order to the optical laboratory that includes instructions for the grinding and mounting of lenses in frames

Dispense eyewear and adjust frame and lens position to fit patient

Assist patients with inserting, removing, and caring for contact lenses

Instruct patients on correct eyeglass and contact lens care and maintenance

Clean and merchandise displays on a daily basis and ensure that patients have access to glasses by checking remaining inventory to restock empty displays

Job Specifications

Typically has the following skills or abilities:

One year of experience in related field; optical experience preferred

Working knowledge of MS Office package

Demonstrated ability to successfully perform multiple tasks in a fast-paced environment

Excellent verbal and written communication, interpersonal and rapport-building skills

Ability to ask appropriate and relevant questions to identify patient needs

Proven problem-solving, negotiations, and decision-making skills

Ability to listen, process transactions and interact with patients simultaneously in a fast-paced environment

Ability to provide enthusiastic and concise communication to meet and exceed patient expectations as well as foster positive relationships with team members

Working Conditions

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.

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VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.