Software Engineering Manager, Services

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity:

Come join the Adobe Cloud Platforms & Collaboration (ACPC) Services team, one of the most dynamic, fun, and agile teams at Adobe! As part of this team, you'll help lead and improve our collection of next-gen, cloud services, which help ACPC clients build Adobe-wide experiences centered on asset management and collaboration. You'll be challenged with helping Adobe achieve its collaboration vision with assets at scale, as well as provide services that get customers engaged with the creative output from Adobe's applications.

ACPC members collaborate across and outside our organization on a wide range of features, fully integrated with front-end teams. We don't just build small pieces of a puzzle in isolation. We understand the workflow from a high level, and that context helps us build the right customer experience.

What you'll do:

• Inspire, lead and mentor a diverse group of high-performing services engineers, encouraging a culture of innovation, collaboration, and continuous learning.

• Support team members in their professional development.

• Guide and prioritize development across Java and GoLang web services.

• Lead projects and teams of people to build exciting new workflows. Empower the team to make feature decisions and development tradeoffs.

• Organize and manage work streams for internal and external partners.

• Use data to inform and influence service performance initiatives.

• Champion for engineering excellence and advocate that our services are built with high quality and scalability in mind. Advocate for quality targets and ensure SLAs are met.

• Work with external teams to understand and focus their priorities into the team roadmap.

• Manage customer relationships for public APIs, ensuring we understand their needs and have a backlog reflecting their requests.

• Drive analytics initiatives for new and existing services.

Who we are:

• We build world-class services at scale that power asset & collaboration experiences for millions of Adobe customers including Adobe Express, Firefly, Creative Cloud Libraries and Brands, Projects, Document Cloud, adobe.com, and an array of collaboration components.

• We're not specialists; members of our team have a broad array of tools to meet our goals.

• We like to research and use new technologies.

• We don't take ourselves seriously, but we're serious about what we build.

What you'll need to succeed:

• Demonstrable history of team leadership and team building capabilities. A natural ability to lead through ambiguity and provide a cohesive vision for the future.

• Excellent interpersonal skills, written and verbal, with the ability to tailor communication to a wide range of audiences.

• Problem solving tenacity. Able to drive any issue to conclusion, regardless of complexity.

• Time management expert.

• Able to provide clear, direct feedback to team members.

• Demonstrated ability leading cloud services development.

• B.S. or Masters in Computer Science or equivalent experience and understanding.

• History of supporting services in production environments on cloud-hosted infrastructure

• Experience with a variety of programming languages, with Java and Golang experience a huge plus.

• Strong technical background with analytical abilities. Knowledge of monitoring tools such as GoCD, Grafana, and Splunk.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, emailaccommodations@adobe.comor call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.