Sales Operations Specialist

Sales Operations Specialist

GENERAL SUMMARY:

The Sales Operations Specialist will play a critical role in streamlining processes, enhancing sales performance, and driving project initiatives that support our sales strategy. This position requires strong analytical skills, excellent communication abilities, and a passion for optimizing sales operations.

PRINCIPAL DUTIES & RESPONSIBILITIES:

• Project Management: Harmonization of Global Commercial Excellence initiatives. Lead and manage sales operations projects from inception to completion, ensuring alignment with business objectives and timely delivery.

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  • Lead Feature & POG Tracker process
  • Management of Master Estimate Tracker (MET) process
  • Key Commercial Excellence Initiatives
  • Major Customer Projects/Initiatives (Destination, etc.)
  • Maintenance of Sales Ops Sharepoint site
  
  
  
  

• Reporting: Develop and maintain regular sales performance reports and dashboards, providing actionable insights to sales leadership.

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  • Includes ownership of the Global Daily Sales Report, Weekly Top 3 Fill Rate Report, Global Outlook Report, Monthly Sales Performance, Monthly Retailer Scorecard, and other reports.
  
  
  
  

• Process Improvement: Evaluate and enhance existing sales processes to increase efficiency and effectiveness; implement best practices across the team.
• Stakeholder Communication: Serve as a point of contact for project updates and status reports; communicate effectively with stakeholders at all levels.

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  • Weekly communication to Consumer Sales Team on current projects & initiatives
  • Key point of contact for International Teams on Global Daily Sales updates and Master Estimate Tracker (MET) updates.
  
  
  
  

• Data Analysis: Specific to selling stories - analyze sales data to identify trends, opportunities, and areas for improvement; present findings to the sales team and stakeholders.
• Collaboration: Work closely with sales, marketing, finance, and other departments to ensure seamless execution of sales strategies and initiatives

JOB SPECIFICATIONS:

• Bachelor's degree in business, Marketing, or a related field.
• 2+ years of experience in sales operations, project management, or a similar role.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent organizational and time-management skills, with the ability to manage multiple projects simultaneously.
• Strong interpersonal and communication skills, both written and verbal.
• Detail-oriented with a commitment to delivering high-quality work.

PHYSICAL CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, talk, hear, and use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to walk. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WHY CRAYOLA?

• Kid Inspired Culture
• Free Admission to Crayola Experience for Employees
• Community Volunteerism Opportunities
• Annual Bonus Potential for all Full-Time Employees
• Company Matched 401k & Employee Value Sharing Plan
• Comprehensive Healthcare Benefits for Eligible Employees
• Education Assistance Program
• Wellness Programs
• Employee Resource Groups
• Generous Product Discounts Onsite & Online
• Company Sponsored Employee Events
• Discounts on a wide variety of products and services - automotive, electronics, fitness, travel and entertainment

We will cultivate diversity and create a culture of inclusion for our collective brands - one that grows through sustained action, demonstrates care for every life experience, inspires new products and content, and builds a sense of belonging in which every employee is able to be their very best. Learn more about Crayola's Diversity and Inclusion strategy: https://www.crayola.com/about-us/diversity-and-inclusion.aspx

Green is our favorite color!

Crayola cares about the environment and responsibly makes the products you love. Learn more about Crayola's creative solutions for greener tomorrows: https://www.crayola.com/about-us/sustainability.aspx

We offer competitive salary, outstanding benefits and the potential for advancement through the use of creative abilities. No phone calls please.

Search Firm Representatives - Please Read Carefully:
Crayola LLC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at Crayola LLC via e-mail, the Internet, or directly to hiring managers at Crayola LLC in any form without valid written search agreement in place for that position will be deemed the sole property of Crayola LLC, and no fee will be paid in the event the candidate is hired by Crayola LLC as a result of the referral or through other means.

Search firms are essential to the recruitment and staffing efforts at Crayola LLC, and we value the partnerships we have built with our vendors. For this reason, Crayola LLC has established and regularly maintains a preferred vendor list. Please note that even preferred vendors need to have a written search agreement signed by Human Resources at Crayola LLC in place for the specific position in order for a fee to be paid for any candidate referrals.