Director, Risk Management

Description

Calling all Healthcare Safety Experts!

Are you an operational leader with a passion for risk management and patient safety in the healthcare sector? Do you excel at navigating intricate regulatory landscapes and driving compliance to the highest standards? If so, we have an exciting opportunity for you!

The Role:

Under the direction of our Executive Director of Quality, you will provide day-to-day operational leadership for risk management. This role is pivotal in the development and coordination of our risk management, patient safety, and accreditation compliance programs. Your mission: to reduce the incidence and severity of damage claims against the hospital and ensure regulatory compliance is met and maintained. You'll enhance the effectiveness of our systems to monitor and manage risk and patient safety events, leading facility-wide projects and supporting legal counsel in case management.

What You'll Do:

• Risk and Patient Safety Advocate: Develop and maintain structures and processes to analyze risk management and patient safety event data. Enhance system effectiveness to proactively mitigate risks and improve patient safety outcomes.
• Operational Leader: Oversee the preparation of claims files (medical malpractice, auto, property, and general liability insurance), and collaborate with claims and legal counsel on case management. You'll also assist in determining claims causation and facilitate immediate process improvements to avoid repeat events.
• Educational Leader: Provide essential education to staff about risk, regulatory compliance, and risk exposure. Lead root cause analyses and support compliance with applicable regulatory agencies and the Joint Commission.
• Cross-Functional Collaborator: Work closely with hospital Managers and Risk Specialists to ensure consistent, effective, and efficient risk management and patient safety functions, while fostering High Reliability Organization (HRO) best practices across the facility.
• 24x7 Call Coverage: Rotate with other risk management designated individuals to provide round-the-clock call coverage, which may include being physically present at the facility during off-hours, weekends, and holidays.

Essential Functions:

• Policy Development: Create and maintain departmental policies, procedures, objectives, and activities to improve organizational performance.
• Team Leadership: Direct the work of risk specialists, patient safety teams, and physician peer reviews to meet departmental needs and expectations.
• Investigative Support: Provide support for investigations related to hospital liability (excluding Workers' Compensation) involving patients, employees, physicians, and visitors.
• Litigation Liaison: Keep executive leadership informed on the status of litigation and obtain necessary authorizations for settlement payments.
• Regulatory Compliance: Support regulatory agency surveys and reporting, including interactions with CDPH, DMH, DHS, CMS, FDA, and the Joint Commission.
• Education and Training: Provide education to medical staff and hospital departments on accreditation and licensing standards and ensure survey readiness.
• Event Analysis: Lead investigative and support activities for Root Cause Analysis, Intense Analysis, and Failure Mode Effect Analysis, and communicate lessons learned facility-wide.
• System Super User: Act as the facility Super User for the Unusual Occurrence Report system, managing permissions, reviewing submissions, and preparing data summaries for leadership.
• Professional Development: Enhance your professional growth through participation in educational programs, professional affiliations, and other development opportunities.

What You'll Bring:

• Educational Background: Bachelor's Degree in Science, Healthcare, or Nursing; equivalent education/experience considered.
• Certifications: Certified Professional in Healthcare Risk Management (CPHRM) upon hire. California Fire and Life Safety Card within 30 days of hire.
• Experience: Preferred 5 years in acute care and hospital operations.
• Knowledge and Skills: Comprehensive understanding of national healthcare trends, risk management, privacy, compliance, patient safety, and regulatory requirements. Proficiency in quality and safety driving improvements, conflict resolution, and staff development.
• Interpersonal Skills: Strong presentation and interpersonal skills, capable of effectively engaging with individuals at all levels of the organization.
• Problem-Solving: Ability to efficiently solve problems, manage sensitive issues, and respond to multiple duties simultaneously while meeting strict deadlines.

Why Join Us?

• Impactful Work: Make a real difference by enhancing patient safety and reducing risk across our hospital network.
• Professional Growth: Benefit from professional development opportunities and support for your continuous learning.
• Collaborative Environment: Work with a dedicated team of professionals committed to excellence in healthcare delivery.
• Dynamic Challenges: Embrace the opportunities that come with working in a fast-paced, evolving industry.

Are you ready to take on this pivotal role and help shape the future of our organization's safety and compliance? If you're an experienced leader in risk management and patient safety, we encourage you to apply and join our team in making healthcare safer for all!

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About the Team

The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 347212

Company: Providence Jobs

Job Category: Risk

Job Function: Legal/Compliance/Risk

Job Schedule: Full time

Job Shift: Day

Career Track: Leadership

Department: 7004 PCSTMC RISK MANAGEMENT

Address: CA Tarzana 18321 Clark St

Work Location: Providence Cedars-Sinai Tarzana Medical Ctr-Tarzana

Workplace Type: On-site

Pay Range: $79.52 - $127.13

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.