Senior Certification Training Specialist

What is the Henry Schein ONE Way? Simply put, we care for each other. We treat each other with respect, kindness, gratitude, and awe. We welcome different viewpoints and encourage creativity. Henry Schein ONE believes that everyone has something amazing and unique to contribute, and we wouldn't beGlobal Industry leaders today without all the individual contributions that bring our team together.

Our culture strives to provide a place where passion, individuality, autonomy, purpose and diversity succeeds. We strive to let you Schein because when you Schein so do we!

If you are still not sold on how great it is to be a Team Schein Member, then perhaps you need to hear about our Henry Schein Cares programs, team engagements, lunches, and extra wellness benefits. Or that our leadership encourages you to maintain a healthy work-life balance. There are so many perks too numerous to list. If you are intrigued, apply now, our Talent Acquisition team is excited to meet you!

JOB OVERVIEW:

This position is responsible for managing activities and systems related to the onboarding activities for certifying new trainers on specific government projects. The CTS will work closely with multiple teams both internally and externally.

KEY RESPONSIBILITIES:

• Develop customized certification seminars for multiple government projects based on specific software builds.
• Classroom facilitation - responsible for all aspects of supervision, organization, and delivery of new trainer training curriculum per the standards of the specific government project.
• Act as lead trainer for onsite training seminars.
• Liaison with external partners to manage teams shared between multiple groups.
• Lead ongoing development of training materials for both new trainers and customer.
• Able to travel for multiple weeks at a time to deliver training.
• Facilitate training workshops that include Webinars and other online training tools.
• Maintain Certification status on multiple software builds.
• Review and approve trainer expense reports following training department guidelines.
• Work with multiple team members across different partnership groups to create monthly project status reports
• Develop and deliver executive level presentations to all work stream leaders across the project
• Defining and aligning projects, resources, budget, objectives, to overall business strategy

MINIMUM WORK EXPERIENCE:

Typically 5 to 7 or more years of increasing responsibility in terms of any applicable professional experience.

PREFERRED EDUCATION:

Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus. May hold one or more industry certifications; professional certification may be required to advance.

GENERAL SKILLS & COMPETENCIES:

• Strong understanding of industry practices
• High proficiency with tools, systems, and procedures
• Good planning/organizational skills and techniques
• Good decision making, analysis and problem solving skills with ability to multi-task
• Strong verbal and written communication skills
• Good presentation and public speaking skills
• Good interpersonal skills
• Good conflict resolution skills and ability to deliver difficult messages
• Ability to build partnerships at all levels within the company, begin to build partnerships externally
• Resolve complex issues in effective ways

SPECIFIC KNOWLEDGE & SKILLS:

• Strong experience using Practice Management Software, specifically Dentrix Enterprise
• Strong experience in dental industry working with large DSO organizations
• Strong experience training customers face-to-face
• Excellent product knowledge

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 10%. Office environment. No special physical demands required.

What you get as a Henry Schein One Employee

• A great place to work with fantastic people.

• A career in the healthcare technology industry, with the ability to grow and realize your full potential.

• Competitive compensation.

• Excellent benefits package!Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid ParentalLeave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts,Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.

*Benefits may vary by location or status.

Henry Schein Oneis an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.