Event Parking Assistant (TEMP)

Facilities and Business Operations:

Facilities and Business Operations is committed to providing service to faculty, staff, students, and the community by creating, maintaining, and protecting the educational environment of the university. We support the goals of UCF by being a leader in providing world-class expertise and service.

The Opportunity:

Join our dynamic parking team, committed to delivering exceptional operational support. The Event Parking Assistant provides hands-on assistance in managing parking operations during events. This position assists the parking events team by ensuring parking spaces are reserved, managing traffic flow inside garages and lots, and providing guests with directions and event information. The incumbent provides support during UCF football game days and university events, including commencements, monitors and reports parking capacities to the event supervisor, and reports any issues that may occur.

Responsibilities:

• Reserves parking spaces for all events. Ensures best customer service by flagging vehicles and pedestrians attending events. Supports parking operations during events; including events held at the Main campus, Rosen, Health Sciences, and Downtown campuses. Monitors and guards reserved spaces, and assists event attendees with parking in designated locations. Monitors and reports parking capacities during Arena events and ensures smooth traffic flow within the parking garages and lots. Assists with mandatory events such as all UCF football games and UCF commencements.

• Answers questions regarding event information and provides directions as needed. Assists with placement of traffic devices and reconciling equipment after the event ends. Understands the layout of all campuses and locations of all UCF event venues. Provides operational parking support during peak periods by communicating parking capacities and directing students to open parking lots/garages. Deploys and retrieves MOT devices for lots and garages.

• Provides feedback on event situations to intermediate supervisor. Reports suspicious behavior and activity directly to the university police department. Reports hazards and assists with basic maintenance of parking lots and garages during non-peak periods. Assists with the annual count of parking spaces. Assists with supporting requests during emergencies or as directed.

• Assists with all transportation needs related to student shuttle contractors or e-scooters. Patrols main campus for misplaced e-scooters. Assists with inventorying cones, barricades, and signage. Provides support for Auxiliary services, including orientations, cashiering, surveying, or staffing.

Minimum Qualifications:

High School Diploma or Equivalent and 0+ years of relevant experience. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6). Click here for more information

Preferred Qualifications:

• Prior experience in a customer service role.

• Ability to work independently and as part of a team in a dynamic environment.

• Excellent communication and customer service skills.

• Ability to work in outdoor conditions and within differing climates patrolling the campus.

Special Instructions to the Applicants:

Hours are based on event availability and are offered on a first-come, first-serve basis.

Position requires a valid Class E driver's license. The position may involve driving to various locations on and off campus to conduct University business.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

Classification Title: Parking Patroller

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.

Are Benefits Important to You?

State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state's benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First. OPS positions are not entitled to paid time off.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

Hours of Work

Work Schedule

Type of Appointment

Hourly Rate

Job Posting End Date

Benefits Eligibility

State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state's benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First. OPS positions are not entitled to paid time off.

Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. Click on UCF's Equal Opportunity Statement to view the President's Statement.

The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.